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Customer Care Representative Resume

Cypress, Ca

OBJECTIVE

  • me work wif passion and live to challenge myself every day.
  • me believe in a good work ethic and me welcome a work environment where my experience, self - motivation, and dedication will be utilized for both professional and personal growth.

TECHNICAL SKILLS

  • Information
  • Strong work ethic
  • Proficiency; Microsoft Office, Infor.M3, MRP System
  • Team Player
  • Excellent Verbal and Written Communication
  • Time Management
  • Engineer Drawing Knowledge

PROFESSIONAL EXPERIENCE

Confidential, Cypress, CA.

Planner

Responsibilities:

  • Create Manufacturing orders to build complete Lavatories.
  • Coordinated wif Planning Managers, Purchasers, Production operations, Quality Engineers, Stockroom Clerk.
  • Coordinated wif teh BOM Team.
  • Coordinated wif production operations to ensure all materials are provided to build teh unit on time.
  • Monitor MRP, shortage list to ensure materials are available inventory to support productions and on time customers deliveries.
  • Familiar wif procurement of raw materials, standards, parts and commodities related to aircraft lavatories productions.
  • Ability to read and analyze engineering prints and drawings.

Confidential, Torrance CA.

Customer Care Representative

Responsibilities:

  • Provide product information, me.e., item code, item description, pricing and lead time
  • Support all cross functional product
  • Create Purchase Orders
  • Update POs per customer request.

Confidential, Huntington Beach, CA.

Planner

Responsibilities:

  • Planning and support Supply Chain, Planning Department, IPT Leads, Flammability Laboratory.
  • Manufacturing orders to build complete Galleys and Lavatories.
  • Static Plans (Routings Work order) based on engineering drawings.
  • Standard routing template for labor tracking.
  • Coordinated wif teh BOM Team.
  • Coordinated wif Quality department for routing/standard working instructions approval.
  • Coordinated wif Flammability Test Team from creating BOM, locating Parts and distributing to Flam LAB
  • Coordinated wif Stockroom, Creating DOs and moving physical parts.

Confidential, La Palma, CA.

Document Control

Responsibilities:

  • Scanned and profiled Purchase orders and drawings into Data Drive.

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