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Desktop Engineer Resume

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Chandler, AZ

TECHNICAL SKILLS

  • Automation
  • SCCM
  • VBS
  • Powershell
  • Scripting
  • Mac
  • Mobile
  • BigFix
  • Customer Service
  • ITSM
  • Networking
  • Mentoring
  • Process Driven
  • A/V
  • Application Packaging
  • Change Management
  • SharePoint
  • Thinking Outside the Box
  • Big Picture Thinking
  • Podcasting
  • Event Coordination

PROFESSIONAL EXPERIENCE

Client Engineer

Confidential, Chandler, AZ

Responsibilities:

  • Technical Lead and SME
  • New hire mentoring and training
  • Creating or improve process efficiencies
  • Architect tools and practices for automation
  • Coordinate project task

Technology Manager

Confidential, Phoenix, AZ

Responsibilities:

  • Organized and retained technical talent for pop culture events
  • Cut event cost with convention center technical vendors
  • Liaison between departments for technical requirements

Desktop Engineer

Confidential, Lynchburg, VA

Responsibilities:

  • Created and headed team for remote workforce
  • Maintained world class customer service (NPS)
  • Led and trained desktop support teams
  • Managed hardware and software project deployments
  • Executive Support (Hardware, Software, A/V)

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