Support Technician Resume AR - Hire IT People

SUMMARY:

To obtain a position in my field, which I can develop and gain more knowledge of the company and its processes.

TECHNICAL SKILLS:

Networking I (basic network concepts and sub - netting)

Networking II (Microsoft Widows Server 2003 and Domain setup)

Computer Repair (troubleshooting and repairing of desktop and laptop computers)

Computer Center Operations

Networking III (Microsoft Windows Server 2008 and Linux Servers)

Network Security

Experience with multiple Linux and Windows Operating Systems

Experience using ServiceNow, Remedy 7, BMC remedy, Aspect Uniphi and Cisco Phone Software

Experience with desktop, laptop and industrial PC repair and reimaging.

WORK HISTORY:

Confidential, AR

Support Technician

Responsibilities:

Active directory Administration, VMware Management, Desktop and Industrial PC support

Confidential, Springdale, AR

Operation support/Help Desk

Responsibilities:

Active directory Administration, VMware Management, Desktop and Industrial PC support, system monitoring.

Confidential, Bentonville, AR

Responsibilities:

Linux administration, Virtual server administration, Troubleshooting Server hardware and virtual servers.

Confidential, Bentonville, AR

Support Desk Technician

Responsibilities:

Remedy 7, Troubleshooting Network's and Network Hardware.
Troubleshooting and replacement of computer hardware.
Remote administration of 250,000 workstations and 8000 VDI workstations in the Confidential Network