Help Desk And Support Resume Profile
Objective: Looking for a position to continue working to supplement my retirement income. I spent the last 3 years on the Help Desk phone and state income tax collections. phone
Confidential
Internet Technology department, configured, installed and repaired desk and laptop computers, and printers. The last two years were on the Help Desk, accepted trouble calls, and either walked the users through a fix or remote into their PC to repair their problem, if neither was possible escalated to be handled on site.
Confidential
Attended school at Heritage Internet Training School, I received a Microsoft certifications: MSCNE A AND C
Confidential
Sold and service Property and Casualty insurance program to franchised auto dealerships. Retained 92 of business in an extremely competitive line of business
Confidential
Skills: Machine shop, Offset printing equipment installation and repairs.
Operate various office equipment, operate forklift, warehouse inventory control.
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