Desktop Support Resume Profile

Up and Coming Leader in the Information Technology Field.

An individual with the drive to bring various skills in networking, desktop support, and IT security will bring important skills to your organization's Information Technology Team. Accomplishments in academics and certifications such as the Security and CCENT show a proven ability to work hard, learn required material, and perform at an accomplished level and excel in my field. A proven track record in business management shows the ability to lead with a personal and professional dedication to learning cutting edge networking and security technologies.

WORK EXPERIENCE

Confidential

Knowledge of printer and computer hardware
Knowledge of Windows OS/Win7/WinXP and Office 2007/2010
Knowledge and usage of VPN
Ability to troubleshoot computer hardware/software with remote users

Confidential

Perform Router Configuration with assignment of IP addresses
Perform Desktop support and maintenance troubleshooting computers
Perform updates on network nodes, ensuring proper communication
Installation of Small Business/Home Networks
Maintain e-commerce data ensuring confidentiality of customer information with fast fulfillment of orders

Confidential

Query Database system using SQL for orders, Perform Data entry of order information, Run Database reports, Instruct Employees on using Windows 7, Insure that orders are filled accurately.

Confidential

Assembled 3d9 3v transducers for endo - vaginal ultrasound probe
Accurate assembly of product with close attention paid to the assembly instructions AI
Accurately enter tracking data, notations, for non conformance into FoxPro database system.
Query database using SQL for product flow control information
Run database reports for flow history of product.

Confidential

Careful attention to detail in performing job duties to ensure accuracy.
Excellent organizational and multi-tasking skills
Worked in an ever changing environment that was fast paced.
Processed high volume customer orders tasks with tight deadlines.

Confidential

Operate Computerized Robotic packing machine in manufacturing plant
Troubleshoot, Diagnose, and repair problems when they arise
Repaired system to full capacity.

Confidential

Computer installation, Maintenance and troubleshooting
Manage e-commerce website and creating website pages as needed.
Manage and configure business network configuring routers and modems.
Remote Access via VPN
Extensive work with Windows XP/Vista and MS Office

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