Desktop Support Resume Profile

Professional skills:

Servers / workstations: AFS, USDP print servers, sun print workstation, ACL, DHCP, DNS, FAT,FAT32, IIS, LCP, LAN, MMC, NAT, NAS, NTFS, SSL, RIP, network security VPN, WAN, WINS, HTTP, IMAP, RAS, IPX, SPX, firewall rules, patch link .Mainframe: TSO, UNIX / SOLIMAR, data communications TCP/IP

Operating System: Windows NT / 98/2000/ 2003 /2007 XP
Building, Creating, configuration, import, split the data on servers windows 2003
Knowledge of SQL SERVER 2005 creating databases - programming -creating joins creating and changing tables - creating views - creating functions - creating indexes - using triggers - using stored procedures
servers and clients making shared resources network software and aspects of Nicks network application and standardized format network industry standards IEEE organizing the data cosmic, 10base5,10base2 repeaters bridges-utp-10basefl-high speed Ethernet land to wan faddy and tam- faddy tam structured cable network component planning and installing the cable making connections switched networks wireless networking hardware, software, modems, security, speed, rang, media access methods, configuring, troubleshooting wireless network net bios, net buy, IPX/SPX/ TCP/IP - DNS, DHCP, WINS/ TCP- UDP, ICMP sharing resources
Exchange server 2003 Microsoft exchange server 2003 and active directory planning a Microsoft exchange server 2003 infrastructure configuring, installing exchange server clusters and front end and back end servers managing recipient objects and address lists public folder virtual server SMTP protocol configuration and management exchange server 2003 security backup and restore monitoring and troubleshooting Microsoft exchange server 2003 coexistence with Microsoft exchange 5.5 migrating from Microsoft exchange server and other mail systems
Windows server 2003 active directory Infrastructure planning, implementing and maintaining - working with active directory sites global catalog and flexible single master operations FSMO roles- active directory administration security planning and administrative delegation introduction to group policy configuring the user and computer environment using group policy managing software planning a group management and implementation strategy active directory maintenance, troubleshooting, and disaster recovery upgrading and migrating to windows server 2003
Read and write Arabic

Experience:

Confidential

Desktop Support

Responsibilities:

SET UP BIOS UTILITY BOOT ORDER TPM SECURITY
Check all pressing system user profiles old applications check bit locker
Upgrade to windows 7 image - MS soft 2010
Install programs
ADOBE READER V10.1.6
NET FRAMEWORK V2SP2, V3SP2, V3.5SP1 AND V4
ADOBE FLASHPLAYER V
BEYOND TRUST POWER BROKER V5.2.2.97
CITRIX NEIGHBOORHOOD V11.0.0.5357
LEGATO EMAIL EXTENDER V4.81.1459
MS SILVERLIGHT V5.1.10411
ORACLE SUN JAVA V1.6.37
PRINTERLOGIC PRINTER INSTALLER V10.0.33
SYSMANTES ENDPOINT PROTECTION V12.1.1101.401
VISUAL C 2010 REDISTRIBUTABLE
MS INTERNET EXPLORER 9
WIRELESS AUTOSWITCH V1.5.5.7
MS SOFT BITLOCKER WINDOWS 7
Confidential

Responsibilities:

REPAIR HARDWAER PC AND PRINTERS
CONFIG PC AND PRINTER TO SYSTEM
Mainframe: CLEAR VISION, UNIX, data communications TCP/IP
Troubleshooting hardware and software for LEXMARK PRINTERS, PC
QUALITY CONTROL ON ALL THE PRINTING AND PC
MANGING REPORTS
Quality controls for materials
Packaging finished products and material

Confidential

Responsibilities:

WORK ON FLEX SERVER ENTERPRISE VERSION 5.32
OPERATING SYESTEMS. WINDOWS XP /2003 SERVER /2000 UNIX SOLARIS
STARTING FLEX SERVER ENTERPRISE
LOGGING ONTE THE FLEX SERVER
FLEX SERVER WORK SPACE MAIN STATUS MANGE PRINT OPERATION SYSTEM CONFIGUARTION
FLEX SERVER MENUS
POP UP MESSAGES
FLEX SERVER TREE VIEW
FLEX SERVER DEVICE VIEW CUSTOMIZING FLEX SERVER - ICON STATUS CONTROL MENUS PRINT VIP- BACK UP
FLEX SERVER JOB QUEUE AND STATUS VIEW STATUS COLUMNS SORTING YOUR DEVICES
MANAGING JOBS CHANGING APPEARANCE OF JOB MANGER- VIEWING JOB INFORMATION MAKING JOB NOTES- JOB OPERATION
MANGING REPORTS - JOBS ON EXTERNAL DEVICE ON VIP SYSTEM
VIEWING A DEVICES SET UP SYSTEM INFORMATION
DELETE JOB FROM THE EXTERNAL QUEUE
QUALITY CONTROL ON ALL THE PRINTIN

Confidential

Responsibilities:

Desktop tools: Microsoft Word Excel
Operating System: Windows NT / 98/2000/ 2003 /2007 XP
Building data on servers windows 2003
Mainframe: TSO, UNIX / SOLIMAR, data communications TCP/IP,
Printers Xerox high speed laser duce print 180 MX
Servers / workstations, AFS, USDP print servers, sun print workstation, ACL, DHCP, and DNS
Operation and troubleshooting of speed printer
Printing of customer notices, statement, checks and form
Execution and verification of bank statement builds
Quality printing control
Monitoring and management of TSO, SUN Station, AFS and USDP servers queue output
Distribution of internal department reports and customized form
pack up on tab
troubleshooting hardware and software for Xerox system
spilt the data, build, configuration, import on the server

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