Sr. Application Support Specialist/ Data Engineer Resume Houston, TX - Hire IT People

SUMMARY

Meticulous professional wif over 10 years of data analysis/management experience who pursues complex assignments, meets deadlines and delivers exceptional performance.
Quickly adepts to new software, applying analytical skills to further streamline processes and procedures.
Operates wif strong sense of urgency and thrive in fast - paced environment while managing time TEMPeffectively.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Sr. Application Support Specialist/ Data Engineer

Responsibilities:

Provide application maintenance and support to organization to minimize service disruption.
Investigate problems wif software applications, diagnose root causes and resolve issues for organization.
Conduct integration of real-time data to perform data analytics using SQL.
Liaise wif industry specialists to ensure a mutual understanding of processes and applications.
Engage key stakeholders across organizations and departments to gain buy-in for change management.
Analyze client’s business requirements and processes through documentation, interviews and workflow development.
Develop database processes for data mining, modeling, and production while integrating new data using SSIS.
Manage database and applications to support end users and create ad-hoc reports (SSRS and T-SQL) to support the business function.

Confidential, Houston, TX

Engineering Analyst/ Business Analyst

Responsibilities:

Formulated entrance into new markets by providing data gathering of maps and MWD logging, directional surveys, pressure data, plots / graphs and well production data from DrillingInfo, PhDWin and Aries.
Identified opportunities to create value from data streams generated by unconventional drilling and completions operations
Retrieved, maintained and updated production data and performed quality control checks, ensuring accuracy.
Conducted research and preliminary analysis, supporting reservoir modeling and evaluation.
Generated revenue from client by compiling data from databases and creating informational charts and graphs that supported Sales and Marketing teams and led to obtaining business from client.
Mined over 100K rows of data, streamlining development of data warehouse.

Confidential, Houston, TX

Health Environment and Safety Technician

Responsibilities:

Minimized similar incident occurrence by assisting in development of MS Access database and MS Excel reports for environmental incidents and regulatory requirements that analyzed data and summarized root cause analysis of incidents.
Submitted air permits to Wyoming Department of Environmental Quality, ensuring regulatory compliance requirements were met; as well as maintained ESS database of Air permits.
Created monthly dashboards that compiled over 5K incident reporting forms and analyzed metrics for operations.
Developed procedures for software migration and conducted gap analysis for process improvement while adhering to SDLC process.
Determined areas of improvement by creating trend reports of root cause analysis.
Developed ArcMaps of leased land, determining TEMPeffects of spill.
Reduced redundancy and costs of resources by conceiving and developing waste tracking spreadsheet for engineers that streamlined database accuracy for QA / QC wif over 5K incident-reporting forms from field personnel.
Minimized company expenditures by soliciting cross training from fellow employees.
Streamlined workflows and efficiency by serving as liaison between Drilling and Environmental departments.

Confidential

IT Desktop Support Representative

Responsibilities:

Demonstrated proper systems monitoring through inbound e-mail and customer calls for supportive services.
Presented complex technical information to a non-technical audience when necessary based on documentation provided in the ticket.
Single point of contact for end-users for technical issues such as software, hardware, and network connectivity support.
Performed password resets wifin MS Active Directory for customers.

Confidential

Portfolio Analyst

Responsibilities:

Advised customers on available payment alternatives while providing problemresolution.
Negotiated payment plans through a strong customer service focus.
Provided financial service information by responding to customer inquiries, and providing customer account management.