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Technical Support Engineer Resume

5.00/5 (Submit Your Rating)

Colorado Springs, ColoradO

SUMMARY

  • Excellent IT systems administration wif cognate experience in teh technical operations and IT industry.
  • Capable of installing, administering, and maintaining IT infrastructure in an TEMPeffective way that meet business goals and objectives.
  • Well - organized, quality-minded, and skilled in leading development of innovative solutions.
  • Consistently improved delivery and service levels while reducing costs and increasing efficiency levels.
  • Possess excellent communication and problem-solving skills wif a strong focus on customer and employee satisfaction.

Core Competencies

  • IT Infrastructure Management
  • Data Centre Management
  • Microsoft Server Technologies
  • Competitive Analysis
  • IT Operations & Support
  • Technical Assessment
  • Client Relationship
  • Time and Resources Optimization

PROFESSIONAL EXPERIENCE

Confidential, Colorado Springs, Colorado

Mail Handler Assistant

Responsibilities:

  • Planned, organized, and delivered large volumes of mail for distribution.

Confidential, Colorado Springs, Colorado

Technical Support Engineer

Responsibilities:

  • Installed and configured image and other software packages to increase teh output of organization.
  • Set-up office wif network and all hardware/software by utilizing technical skills.

Confidential, Colorado Springs, Colorado

Technical Support 2

Responsibilities:

  • Performed hardware and software installation and provides high-level customer care, training, and technical support.

Confidential, Colorado Springs, Colorado

Retention Specialist

Responsibilities:

  • Provide assistance to customers on trouble shooting cable, internet, and phone issues.

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