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Cashier/sales Associate/stocker Resume

5.00 Rating

CO

SUMMARY

  • Experienced customer service leader able to generate leads, connect wif customers and close sales. Known for providing unparalleled support to discerning client. Also bringing 5 years of related experience combined wif dedication to continuous improvement and personal achievement.

TECHNICAL SKILLS

  • Active listening
  • Microsoft Office expertise
  • Call center experience
  • Shipping and receiving understanding
  • Credit card payment processing
  • Problem - solving abilities
  • High-energy attitude
  • Courteous demeanor
  • Clerical support
  • Retail sales customer service
  • Stockroom procedures
  • Bilingual- fluent and literate in Spanish and English

PROFESSIONAL EXPERIENCE

Cashier/Sales Associate/Stocker

Confidential, CO

Responsibilities:

  • Updated signage to reflect current prices and halp promote target merchandise
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Verified invoices against delivered merchandise to check shipments accuracy
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current an accurate

Customer Service Representative

Confidential, Greeley, CO

Responsibilities:

  • Educated customers about billing, payment processing and policy support
  • Made customers top priority and employed active listing skills to understand their needs better
  • Liaised between customers and retail in expediting orders and meeting customer demands
  • Kept customers happy by taking proactive approaches and resolving diverse issues

Customer Service Representive

Confidential, CO

Responsibilities:

  • Processed refunds to satisfy customers when the other avenues were exhausted or refused, prioritizing and maintain revenue whenever possible
  • Gatheird information from the customer and asked open - ended questions to understand their needs and address concerns quickly
  • Achieved high sales percentage wif a consultative approach that values the customer
  • Processed cash and credit card payments rapidly and accurately

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