We provide IT Staff Augmentation Services!

Customer Service Rep Resume

4.00/5 (Submit Your Rating)

SUMMARY

  • To obtain a career oriented position that will provide a challenge and rewarding atmosphere where I can utilize my skills and training to benefit the company; and grow within the organization.
  • Ability to interact with employees and customers in a professional manner
  • Ability to exceed department quality and production standards
  • Strong sense of responsibility and able to multi - task
  • Resourceful problem solver with tenacity
  • Good with numbers/figures and persistent
  • Proven honesty and dependability

TECHNICAL SKILLS:

Ten key by touch 12,300kpm 95%acc., 50wpm, Working knowledge of Microsoft/Word, Excel, Power Point, and Access, Customer Service, Sales

EXPERIENCE:

Customer Service Rep

Confidential

Responsibilities:

  • Assist customers who drop off clothes separate the clothing according to type, such as shirts, dresses and slacks, as well as by fabric type for items that need special care. heat seals a bar code into specified place in each garment. uses a computerized system to input a description of each garment
  • Assist customers who pick up clothes
  • Look up the customer in the computer system and locate where the order has been racked
  • Transporting client’s to and from their destinations
  • Recorded pick up/drop off time

Call Center Representative

Confidential

Responsibilities:

  • Account maintenance
  • Take multiple inbound calls

Outbound Tele-Sales

Confidential

Responsibilities:

  • Placed outbound calls
  • Meet Sales Goals
  • Schedule appointments for future trainees
  • Accepting student payments

Customer Service Associate

Confidential

Responsibilities:

  • Medco Platform
  • Assisted members with completing and/or ordering medication
  • Assisted members with billing information
  • Reviewed with members benefits coverage

Recovery Associate

Confidential

Responsibilities:

  • Customer service
  • Folding, hanging, arranging clothing
  • Fixing display tables

Data Entry Clerk

Confidential

Responsibilities:

  • Answered phones
  • Checked the production for shipping trailers
  • Helped in the office
  • Loaded trailers

Associate Data Entry Specialist

Confidential

Responsibilities:

  • Key alpha and numeric information for medical and dental claims
  • Locate and correct data entry errors
  • Perform typing and data entry for extend duration
  • Customer Service
  • Stock inventory
  • Arranging window displays

We'd love your feedback!