Customer Account Executive Resume Profile

SUMMARY OF QUALIFICATIONS

Well-organized, self-motivated individual with the ability to work and learn new tasks quickly and efficiently
Over 5 years of proven ability to build strong customer/client relationships
Fast learner with the anticipation of learning new material efficiently and effectively
Excellent verbal and written communication skills
Ability to work in a team environment, as well as independently
Ability to manage multiple concurrent tasks
Ability to plan, establish and coordinate operating methods and procedures

PROFESSIONAL EXPERIENCE

Confidential

Customer Account Executive

Confidential

Student Advisor

Confidential

IT Specialist/Help Desk Assistant

Provided assistance and incident resolution for team member technical issues over the phone and thru personal interaction which may require follow up and/or on-site assistance
Technical support of desktops and laptops, routers, connectivity, POS hardware and software, Windows based operating systems including all software and hardware installed on all PC's , network issues, email, phones, printers, etc.
Monitored procedures for all server backups
Provided emergency on-call support and other duties as assigned

Confidential

Mail Clerk

Opened, sorted, and distributed
Stamped and dated incoming mail
Maintained a record of registered mail
Weighed mail to determine postage was accurate
Examined outgoing mail for appearance and seals envelopes by hand or machine.
Sorted mail according to destination and type, such as returned letters, adjustments, bills, orders and payments.