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Field Engineer Resume Profile

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Immediate benefits offered

  • 20 years' experience in telecommunications
  • 6 years military experience aircraft troubleshooting experience and certified telephone system installation
  • Skilled in relocation, additions to, and deployment of data and phone systems
  • Supervision experience: up to 7 subordinates
  • Extensive experience in the diagnosis, troubleshooting and repairs of phone systems, voice-mail, paging systems, data cabling and fiber optic cabling
  • Extensive help desk / customer support experience
  • Training and coaching of new employees
  • DMARC, MPOE, POS

Information Technology qualifications

  • Installation , configuration, performance management, troubleshooting, and diagnoses of various personal computer hardware to include, PCI, PCIx, ISA, Motherboards, IRQ's, DMA, I/O addresses, RAID, SCSI, and various other hardware configurations.
  • Computer Network Configuration, Troubleshooting and Design.
  • Windows/Linux networking command line. Configuration and setup of various network Hardware Switch, Routers, Gateways, Wi-Fi Access Points to include various media configurations
  • Maintain passwords, data integrity and file system security.
  • Linux/Unix Configuration and Setup
  • Resolve Windows and Internet Explorer issues on desktop and laptops.
  • Windows 2000, XP, Vista and 7. Server 2003
  • Active Directory, Group Policy, NTFS/Share Permissions
  • Extensive training and preparation for the following certification exams: CompTIA A Certification, Comp TIA CtP Certification and CompTIA Net Certification.

Employment History

Confidential

Field Engineer: Installed and repaired numerous electronic and digital telephone systems and voice mails. Installed and terminated data, voice and fiber optic cables. I also had duties as a project supervisor on large installations.

Confidential

Serviced Lexmark printers, IBM blade servers, IBM pc servers, replacing failed hard drives Raid , Installation of wireless access point 802.11n and testing, migration from Window XP to Window 7, hand scanners, software installation.

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