Customer Service Rep Resume Profile

OBJECTIVE: To obtain a challenging position with a company that fosters professional development and growth.

PROFESSIONAL EXPERIENCE

Confidential

Cashier/ Customer Service Rep

Keeps record of services in progress, notifies customer when service is completed and accepts payment
Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate area
Resolves customer complaints and requests for refunds, exchanges, and adjustments
Inspects merchandise to ensure it is correctly priced and displayed.
Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
Install and remove department cash-register-receipt tape and audit cash receipts.

Confidential

Cashier/Sales Associate

Answer customers' questions about merchandise and advice customers on merchandise selection.
Being responsible to clean the floor and fitting rooms
Take inventory or examine merchandise to identify items to be reordered or replenished.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases

Confidential

Front Desk Attendant

Made sure all emergency entrances are secured and wrote incident reports when needed.

Prepare letters and documents for clients and management
Receive and sort mail, deliveries
Maintain appointment diary either manually or electronically
Greet clients and direct them to the correct destination, also signed individuals in/out of facility

Confidential

Environmental Services

Responsible for nightly deep cleaning of the emergency room
Cleaned and prepared patients rooms, and stocked materials daily
Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas
Vacuum, Empty wastebaskets, Dust and polish furniture.
Keep storage areas and carts well-stocked, clean, and tidy.
Replenish supplies such as linens, and bathroom items.