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Event Specialist Resume Profile

3.00/5 (Submit Your Rating)

Greenville, SC

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SKILLS

Typing Speed >55wpm

  • Cisco CCNA R S Training
  • Cisco CCENT Training

CompTia A Training CompTia Network Training Help Desk/Technical Support

  • Remote Desktop Support

Knowledge Base KB Query Remedy Ticketing System Numara Footprints Ticketing IPV4/IPV6 Telnet/SSH TCP/IP LAN/WAN Technologies

  • Outbound Sales
  • Inbound Customer Service
  • Social Media Marketing
  • Quality Assurance QA
  • Windows OS
  • Linux OS

HTML 5 Word Press CMS CSS Joomla Dreamweaver MS Office 10 VB 8 Visual Basic Data Entry

EXPERIENCE

Confidential

Event Specialist

  • Trained in sales and customer service
  • Technical Summary: Capacity management, Interpersonal Communication, Responded positively to complaints, problems, and negative emotional behavior in person.

Confidential

  • Trained on selling and customer service Experience with inbound calls
  • Technical Summary: Appointment setting inbound calls, ticketing for guest cards system.

Confidential

Ramp Agent

  • Inventory Management and scanners training
  • Technical Summary: Scanning system entry, Time Management
  • Please Continue to Next Page for More Qualifications

Confidential

  • Website Manager/Social Media Content Manager Updated and Revised website
  • Ad campaign reached an audience of 4,130 new people 1209 new likes

Technical Summary: FTP, CSS, HTML 5, Facebook Ad Campaign Dashboard management, Marketing, Audience penetration and data analysis

Confidential

Desktop Support

  • Ticketing system experience Remote Connection

Technical Summary: Responded positively to complaints, problems, and negative emotional behavior via telephone, TCP/IP, Supported Windows 7 and Windows XP. Student account password resets, administrative adjustment

Confidential

  • Technical support for SIM Learning environment

Technical Summary: Data Analysis, Quality Assurance, Help Desk, Lab Technician

Confidential

  • Experience with sales ticketing system

Technical Summary: Telemarketing and customer service

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