Professional Overview

Confidential Saunders I'm a goal-oriented, highly motivated professional with a TOPSecret and 12 years of cabling infrastructure installation experience. I have a strong desire to continuously advance my career within the IT community. I've established and maintain a superior level of client satisfaction ensuring all requirements are met. I'm well organized and highly efficient in completing tasks in a timely manner. I communicate effectively, and apply correct methodology, and enforce performance standards. I have an honest work ethic with the ability to excel in fast-paced, time-sensitive environments.

Technical Proficiencies

• Windows XP/NT/2000/9x
• Microsoft Word
• Excel
• Outlook
• Fusion Splicing
• Fluke Cable Analyzer
• Optical Trace Domain Reflectometer
• Copper and Fiber-optic Cabling
• Outside Plant/Backbone Telecommunication Cables
• LAN Distribution Systems
• LAN Room build-out
• ANSI/EIA/TIA NEC Standards/Codes
• Ortronics Certification
• HILTI Certification
• I TIL V3 Foundation

Professional Background

Confidential

Wireless Cable Installer

• Terminating RJ 45 jacks to shielded CAT 6 A copper cables
• Operating instruments such as Fluke DTX 1800 Tester
• Deploying and installing multiple wireless Access Points AP's and Air Monitors AM's supporting the Defense Information Systems Agency DISA Wireless Local Area Network WLAN
• Adding wireless capability to a existing computer network
• Installing a wireless network that adds the ability to increase productivity by allowing employees the flexibility to be mobile within their entire work facility

Confidential

Lead Cable Installation Technician

• Outside Plan Experience installed underground fiber from building to building .
• Extensive knowledge of surrounding government buildings and designs,
• Configures, Installs, and Documents CAT6 and Fiber Optic Cable Plant Installations
• Interprets Cable Installation Plans CIP , and Labeling Schematics,
• at various locations around the National Capitol Region NCR in support of the Army's Information Technology Agency ITA ,
• Oversees assembly and inventory of materials for cable installations,
• Verifies station locations and cable schemes using management produced cable installation plans, statements of work, cut sheets, and floor plans,
• Supervises Team Members and allocates duties to ensure deadlines are met,
• Leads installation of cable system support for CAT5/CAT6 and fiber optic cable, i.e. HILTI hangers, L-clips, J-hooks, Cable Tray, Patch Panels, PDS, Switches, Routers, etc. ,
• Terminates, splices, tests and troubleshoots copper and fiber cable,
• Verifies termination and testing of CAT5/CAT6 and fiber cable, single-mode or multi-mode ,
• Installation of screen projectors, monitors and other A/V equipment,
• Operates instruments such as Fluke Tester, Fusion Splicer, Toner, and OTDR,
• Communicates with Project Managers to verify scheduling and expectations,
• Provides Daily Progress to management for development of deliverable media,
• Extensive knowledge working with the MAN-LAN project.

Confidential

Help Desk Technician Windows

• Document internal procedures
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Provide helpdesk support and resolve problems to the end user's satisfaction
• Utilize and maintain the helpdesk tracking software
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Monitor Service Desk for tickets in remedy assigned to the queue and process first-in first-out based on priority
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Install, test and configure new workstations, peripheral equipment and software
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
• Assist with onboarding of new users
• Perform timely workstation hardware and software upgrades as required

CST Construction Surveillance Technician

• Monitor employee activities on various construction projects to prevent the implantation of clandestine devices or systems into the structure being constructed,
• Assigned to the tech building which is the back bone that feeds all copper and fiber to the north and south building,
• Ensured that installation was properly done and that no devices use to record or photo were allowed in any telecom room yet along the building,
• Ensured the security integrity of site, materials, buildings, and controlled areas, as well as inspect pre-installation construction materials, equipment and furnishings and identify construction security vulnerabilities,
• Member of the IT team which was assembled to answer any question pertaining to fiber optic cable to any government tour group visiting the FT. Belvoir NCE site.

Confidential

Fiber Technician 3

• Updated customer prints and documentation as required,
• Worked independently, or with service technician performing service calls such as moves, adds, and changes,
• Engineered, installed, terminated, and tested voice, data, and fiber optic cables for the United States DOD Pentagon Renovation Program,
• Completed work orders, material transfer forms, and documentation required by the company.
• Lead installations of Information Transport Systems Equipment, Transmission Systems and Voice and Data Networks.
• Installed and terminated CAT3, CAT5, CAT6 and all types of Fiber connectors SC, ST, LC and MTRJ ,
• Installed, terminated and tested 200 and 500 Pair Switchboard Cables, Coax Cables and Installed Cable Rack Systems
• Tested CAT5, CAT6, fiber optic cabling, coaxial cabling and switch board cabling

Confidential

Internship Office Automation Clerk

• Used personal computers and equipment such as scanners, laminating equipment, and printers to produce,
• Created a wide variety of documents and reports Utilizes software such as MS Word, Power Point,
• Developed and maintained information such as program events calendars, databases/ spreadsheets and project status reports,
• Received phones calls and maintains office files.

Confidential

Tour Guide/ Sales Clerk

• Managed an audio equipment rental station,
• Demonstrated the operations and functions of the equipment,
• Controlled the audio portion of automated tour guides for various exhibits.

Confidential

Internship Mail Clerk

• Sort mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments and examined outgoing mail for appearance,
• Answered phones and directed callers to requested individuals.