We provide IT Staff Augmentation Services!

Help Desk Technician Resume Profile

3.00/5 (Submit Your Rating)

TA

Hire Now

COMPUTER SKILLS IT RELATED COURSE WORK

  • Proficient in MS-Office Applications, Customer Support, VM Ware, Cisco Unified Communications Manager, Blackberry Enterprise Server, Mobile Iron Mobile Device Management, and Active Directory
  • Successfully completed Cisco Networking, Network Security, Disaster Recovery, Systems Analysis and Design, Database Management Systems, IT Security and Assurance, IT Governance, and Computer Forensics

WORK EXPERIENCE

Pittsburgh Veterinary Specialty Emergency Center, Confidential

Deskside Support Technician, Contract position Assisted users with troubleshooting computer, printer, and network concerns. Used Active Directory to reset passwords. Remove unnecessary software from computers and perform necessary software updates.

Confidential

Cashier

Confidential

Field Support Technician, Contract position Migrate users to Windows7 from Windows XP. Assist users with navigating the new system. Track and troubleshoot post deployment problems.

Confidential

Telecommunications Intern Responsibilities included purchasing, programming and deploying mobile devices, programming of desk phones on the Cisco VoIP network and programming voicemail and conference bridges for employees.

Confidential

Help Desk Technician Removed malware from computers. Assisted users with troubleshooting computer, printer, and network concerns. Used Active Directory to reset passwords.

Confidential

Cashier

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship