Help Desk Support, Resume Profile
HartforD
| Summary | Over 9 years experience as a Programmer / Analyst in a Higher Ed environment. Strong technical and communication skills. Experience with updates, design, and reporting of student data in Ellucian Banner. |
| Experience | Confidential Develop, maintain, modify, upgrade student module of Ellucian Banner application. Create and maintain reports using SQL, PL/SQL, Pro C, SQR, Argos, FormFusion. Work closely with functional users to determine application needs and train/document as necessary. Computer Help Desk Support,Provide technical support for Aerospace online QA application. Helped design database of DSQRs. Trained staff and suppliers on various computer applications. |
| Skills | Ellucian Banner, Oracle Forms, PL/SQL Developer, Evisions Suite, SQR, Unix, Java, VB .Net, Groovy/Grails, Microsoft Office, SalesForce, various other software applications |
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