Job Objective: To obtain a Mid to High level position in the Internet and Computer Technology field and increase my skill set.

TECHNOLOGY SKILLS

Proficient use and working knowledge of the following:

• Novell v4.0 4.86
• Citrix
• Configuring and Maintaining Cisco 2900 Series Catalyst Switches
• Configuring and Maintaining Cisco 2600 Series Routers
• Creating VLANS
• Lotus Notes 4.6
• HP Open View - Network Management and Operations Tool.
• Windows 9.x, 2000, XP
• Outlook 2000
• Office 2000, XP
• Knowledge of various programs such as HTML, Fortran, and AutoCAD 13R.
• Currently completing the MCSE 2003 course at NEXTEC.

JOB HISTORY

Confidential

• Working as an A Desktop Technician with an Active Security Clarence to support Government contracts and Military bases across the Washington D.C. area. I also work to support company contracts and private businesses new and ongoing as needed. I am also employed with them as an On call Deployment Tech servicing the Washington D.C. area and other locations as needed. Business Contact number is for contracts and questions.

Confidential

• I worked in the country of Oman on an overseas contract for Lockheed Martin Information Technology Professional Services. This was a CTSS contract position supporting CENTAF Central Air Force operationsand I was employed as a LAN 1 Administrator. I performed the following taskson a daily basis, operate and maintain Wide Area Networks WAN, Local Area Networks LAN, and SIPR/NIPR networks, also provide technical and operational support for the operation and administration of network infrastructure, switches, routers, sniffers and supporting hardware, file, application, communication, web, email, financial, domain and CD servers, databases and inside cable plant. I also worked with my team and supervisors to implement network modifications and administration, to include additions, changes, deletions, and configuration of network resources.

Confidential

• Working in Iraq as a Network Administrator. I worked in a team environment on routine maintenance tasks as well as provide customers with solutions to more complex issues. Some of the duties were to attack any problem that arises in a logical manner. This included the gathering of all pertinent information about the problem and knowing which related work centers or sites should be involved. Knowledge of subnetting, switching and Cisco IOS. Also, my major job activities included maintaining and operating switches and routers. Monitor availability and reliability of LAN/WAN circuits. Troubleshoot LAN/WAN connectivity. Analyze and report outages and corrective actions to Theater Network Operations Center. Customer interface/user issues.VLAN administration.Routing.Firewall and ACL administration.DHCP and Print Server Administration. Use Cisco Works 2000 to manage and administer the network. Network Cabling and installation. Plan network development and expansion as needed. Equipment directly used Cisco 6500, 4500, 4000, 3550, 3500, 2950, 2900 Series Catalyst Switches.

Confidential

• Working for the Unisys as a Network Security Operations Engineer. I monitor network traffic for our various clients including TSA and HHS. I also ensure all the Security products and services are running and functional, such as the HIDS, NIDS and Firewall Products such as, PIX, Sidewinder and Checkpoint. I also perform troubleshooting triage if any of these devices go down. I use various products to monitor network traffic and maintain functionality of Security devices with programs such as Siteprotector, HPOpenview, Securify and Arcsight and also use them to investigate and analyze traffic across all our various client networks. Also we access and manage PIX and Checkpoint firewalls across all the environments and implement RFC's and polices when needed. I also create and manage VPN accounts on the Checkpoint solution.

Confidential

• Working for the Air Force as a LAN Administrator at the Pentagon with Lockheed Martin under the AFPCA Contract. I perform a wide variety of support and services. I install a various number of peripheral devices such as printers and scanners. I have experience configuring and maintaining several printers such as HP 4600 and Xerox Phaser 7400, HP 4200. I also install and configure scanners, PC's and put these devices on the domain and also setting up and configuring CAC Readers. I also install and configure applications and troubleshooting network problems and other network devices. I also install and configure Blackberry 7510 models. I performed all these tasks on both NIPRNET and SIPRNET domains.

Confidential

• Working for the U.S. State Department as a Desktop Technician under contract by Northrop Grumman, supporting the users for the entire Executive Department. I am responsible for installation of printers network and local also provide Tier 3 troubleshooting support for computer issues and application issues. I image hard drives, and configure computers for use on our network. I troubleshoot PC's and applications remotely and onsite throughout the State Department. I was on the team that migrated over 300 users from one network to our own. I troubleshoot network issues extensively and also PC and application issues that may occur. I also set up and configure Video Conference rooms.

Confidential

• A Technology Support Solution provider. Working in a Call Center environment.Providing technical support for a wide range of clients. I am responsible for call tracking and assigning monitoring duties of fellow coworkers, checking and monitoring the Voice Messaging system set up for various clients, resetting passwords for users on the Novell 4.0 system, troubleshooting certain network issues remotely with the Citrix application, and also installing printers. I support a wide variety of propriety programs and perform extensive troubleshooting for Exchange 5.0, Office 2000 and also various hardware issues and applications.

Confidential

• An Internet start up company. I worked as a data entry operator in a Windows NT environment. Also worked as a customer relations' representative and processed billing information for customers. Performed various tasks such as faxing, printing, updating the database, processing account information, responding to customer inquiries and researching customer order via Internet and database.

Confidential

• A temp agency through which I was sent on assignments to Bessemer Trust, Morgan Stanley Dean Witter, Time Warner and Online Retailers to perform data entry services.