Help Desk Technical Support Resume Profile, NJ - Hire IT People

TARGET JOB	Target Job Title:	On-Site PC Service Technician, Workstation/Server Administrator, etc.
Desired Job Type:	Employee, mid-term to long-term. 6 months or better. No more short-term contracts.
Desired Status:	Full-Time only. Prefer night 3rd shift, but any will be fine.
Desired Salary:	18.00 USD Per Hour. MINIMUM - No exceptions.
Career Level	Management level Manager/Director of Staff - 20 Years.
Availability:	Immediately.
TARGET COMPANY	Company Type:	Very few exceptions, most welcome, any size.
Category:	Computers, Servers Printers, Hardware Software. NO SALES
TARGET LOCATIONS	Relocate:

PRIMARY SKILLSETS

Windows 2000, XP, 7 Workstation Setup Administration
Windows Server 2000/2003/2008 Setup Administration
Hardware Troubleshooting Diagnostics Component-level
PC Server construction and deployment
Cisco Switching/Routing Configuration
Data Recovery
Active Directory Administration
Exchange Administration
Remote Admin: MS Remote Desktop Services, VNC, TeamViewer, TeamSpeak, PC-Anywhere
Currently in possession of a fully-featured Enterprise-level multiuser domain at home, running Windows Server 2003 R2 and various workstation clients. The primary purpose for developing this network was to re-engineer issues for troubleshooting and problem resolution. It is not currently accessible from outside.

EXPERIENCE
Help Desk Technical Support	Confidential
Technical Support All aspects, HW/SW PC Installation Troubleshooting Basic Network Installation System Configuration Software Hardware Troubleshooting Remote Administration VPN, VNC, RD/RA Active Directory Administration: -Add/remove/modify users, computers, printers -Add/remove/modify workgroup policies -Password administration -Exchange Communicator AD Snap-In for account administration Obscure 3rd-party applications QSYS, SAP, etc. Trouble-ticket Remedy	On my night-shift on weekends, the entire worldwide corporation was upon my shoulders, and I often worked alone. Although, toward the end for the last year or so, BMW had been downsizing and migrating the support positions and permissions to mirror exactly the operations as they are in Germany. By the end of contract, hybrid positions such as mine were eliminated completely, and permissions were drastically reduced.
Confidential
On-Site PC Contractor
Technical Support Representative PC Installation Troubleshooting Basic Network Installation System Configuration Software Configuration Software Troubleshooting
Confidential
Technical Support Representative
Technical Support Telephone Representative Help Desk telephone Talking Dell customers through various levels of troubleshooting Talking Dell customers through Parts Replacement PC Diagnosis Basic Network Installation System Configuration Software Configuration Software Troubleshooting