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Hp Technician Resume Profile

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New York, NY

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Objective
  • To obtain a challenging and rewarding position in the Information Technology field where I can utilize my skills and education and be in a productive learning environment.
  • Accomplished Hardware/Software professional with 12 years of experience in Computer Operations, and Technical support.
  • Strong organizational and management skills and the ability to meet sla deadlines.
  • Excellent communication and diagnostic skills, with all levels of management and with individuals of diverse backgrounds and cultures.
  • Earned solid reputation for resolving complex issues and providing excellent customer service.
  • Achieved highest levels of productivity, handled over 50 calls per week averaging 10 calls daily.

Professional's Experience

Confidential

Servicing, and maintaining ,instalations of desktops and laptops managing data and copying data from Xp to Win 7 migration and instalation of varies of applications also i supported Apple products such as Imacs,desktop,laptops because of their high reliability, quantity of work flow that they can hold. I also managed instalations and configuration of Smart phone devices such as Blackberry, Android ,Iphones,Ipads Tablets Etc. Also with experience in hardware break fix.

Confidential

HP Technician

  • Servicing, and maintaining printers, desktops, and laptops. Mostly HP due to most accounts I was managing preference of HP laser printers, desktops, and laptops because of their high reliability, quantity of work flow that they can hold. Whether in black and white or even in color in the color printers such as the Hp Color laser jet 4500. I also serviced HP/Dell/IBM, and Toshiba Desktop, and Laptops.
  • In charge of maintaining a very high customer service relationship with all customers. This is contingent with the company mission statement that states customer is always right .
  • Managed companies throughout Confidential, and Long Island such as Confidential etc...
Confidential

Radiology Printer Technician

  • Servicing and maintaining all Processors in Hospitals Such as Confidential
  • In charge of maintaining a very high customer service relationship with all customers. This is contingent with the company mission statement that states customer is always right .

Confidential

HP Technician

  • Service over 3000 printers for over 7 different hospitals and over 20 to 30 more clinics throughout New York City, and Long Island.
  • Service, and maintain all printers from Confidential.
  • Provided both the administrative and technical duties that were entitled to me do to my position responsibility. Such as ordering, servicing, opening and closing service calls for both the company I work for, and the company above that I was on site for.

Computer Application Skills

Windows 2003, Windows XP, Windows 2007,Windows 2008 Office 2010, MS Word, MS Excel, MS PowerPoint, MS Access and Visio,Citrix, Lotos Notes, Sap ,Exchange applications Etc.

Languages

English Fluent in Spanish.

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