Technical Director Resume Profile, NY - Hire IT People

OBJECTIVE

Diversified IT professional with extensive experience in financial services, IT consulting services, group health insurance, actuarial, and manufacturing sectors
A hands-on contributor with a proven track record of managing and aligning a broad spectrum of technologies and business functions resulting in business success and cost-effective processes

FUNCTIONAL Areas of Expertise

Information Technology: Security and Risk Management, Strategic/Tactical IT Planning, Network Data Center Infrastructure Design, Business Continuity/Disaster Recovery. Helpdesk/Application Services, IT, Enterprise Content Management
Financial Services: Financial Banking Systems, Compliance and Reporting, Equity Fixed Portfolio Mgmt.
Health Insurance: Group Insurance Administration Claims Processing Management
Application Development: Project Management, Applications Development, Consulting Services Practice Management
Human Resources/Employee Benefits: HRMS, Defined Benefit, Defined Contribution

SELECTED ACHIEVEMENTS CAREER HIGHLIGHTS

AVP

Confidential

As the IT Team's Risk Manager responsible for implementing and maintaining supporting processes and procedures for IT security risk assessments, vendor risk assessments, SSAE16 reviews and reporting to Regulatory/Compliance bodies FDIC, State and the Board of Trustees
As the bank's BCP Coordinator responsible for managing the enterprise's Business Continuity Planning BCP , Disaster Recovery DR Planning and all associated testing and reporting to Regulatory/Compliance bodies FDIC, State and the Board of Trustees
Managed the evaluation and implementation of a Cloud-based D/R solution for data recovery and off-site operational processes
Designed, implemented and managed the bank's Enterprise Content Management system, based on SharePoint, which encompassed Intranet functionality, document management, imaging, for core processes, customer support and administrative services
Evaluation and implementation of a bank wide Customer Relationship CRM Management System

Technical Director

Confidential

Senior Implementation Manager of a multi-divisional team that successfully implemented a Intracompany Billing System, via ANSI X12 EDI standards, for 169 companies of GE
Development/Implementation Team Manager of GE's Corporate Purchasing Systems. The resulting effort established a corporate model for all business divisions
Development Team Manager of the of GE's Corporate Trucking Logistics Systems.
Designed, implemented and managed GE's PC Support Center at Corporate Headquarters

Manager

Confidential

Successful development and implementation of the company's short long term technology plans resulting in a reduction of voice/data telecomm costs by 1M annually, increased network/voice capability by 100 , and 100 improvement of Call Center service to internal users/external clients
Management of the Corporate Data Center and all IT personnel, systems and infrastructure

AVP

Confidential

Developed and managed an open-ended software product/real-time service for the adjudication of Group Health Insurance
Built a national operations/support infrastructure for the administration of group health claims that processed over 1B in healthcare claims annually and supported over 1800 remote users

Director

Confidential

Designed, implemented and managed a new Corporate and Divisional Network Infrastructure and Divisional Call Center to meet increasing data sharing/integration needs. Resulting Implementation achieved enterprise-wide data connectivity, 25 reduction in Enterprise telecom costs, and 100 improvement in Call Center service.

TECHNICAL SKILLS

PC Hardware/Operating Systems: Intel/AMD, MAC, PIC, Basic Stamp, Windows all Versions , UNIX, Linux, VMware

Software/Languages: COBOL, Visual Basic, C, Stamp Basic, PIC Assembler, REXX

Communications/LAN Environments:

Microsoft, TCP/IP, MPLS, Frame-Relay, Cisco, Foundry
Networks, Checkpoint Firewall, VPN, Proxy Server,
HP Openview, Personal Firewalls Zonealarm, Symantec,
MacAfee , Anti-virus CA, Symantec, McAfee

Desktop Support: TrackIT, SMS, Remedy, OWA, Ghost, VNC, LogMeIn

Application/Database Development: SharePoint, MS SQL Server, InfoPath, SharePoint Designer, DB2/2, Active Directory, Exchange Server, IIS, HTML, ASP, JavaScript, Crystal Reports, MS Office Suite, Project, Visio, 360 View CRM

PBX/ACD: Mitel, Siemens Hicom, Nortel, ACD Server

Mainframe/Midrange Hardware/OS: 390, ES9000, 30XX, 43XX, 370-XXX, AS/400, HP3000, VS/XA, VM, OS/VS, DOS/VSE, UNIX, OS/400

Software/Languages/Utilities: CICS/VS, COBOL, DB2, BAL, SQL, TSO/ISPF

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Technical Director Resume Profile

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