More than 6 years of experience in Networking Administration and Information Systems ERP for Distribution and Insurance Industry. Strong background in Help Desk Support and I.T.Networking Level I II III and IV support and documentation. Experience in major Hardware platforms including HP Blades, ML DL Server Series. Strong knowledge of Microsoft Client and Server OS, and Exchange Server 2003 2007. Experience also with SQL 2000 and 2005. Software experience includes UPS RoadNET Server, PaperMaster ERP in Unix Environment from Universal Business Systems, Strong Knowledge of Terminal Server including MS Terminal Server, and Citrix Metaframe 1.8 4.5 Presentation Server. Extensive experiences in Active Directory, Certificate Server, Windows Deployment Services, and RRAS are some examples of my career in between other sections of the Server suite. Limited Microsoft Dynamics AX Experience.

• Help Desk Support for over 6 Branches average of 800 Users. Including Windows 2000, XP, and Vista Operating systems. Most duties include network connectivity issues, printing, software support and VOIP Phone systems issues.
• Provide support for remote users connecting through corporate VPN.
• Configuration and Deployment of Confidential Desktops and Lenovo Notebooks through in house RIS Server.
• Support and administer Networking Appliances, including Watchguard Firewalls, Juniper Firewalls, 3COM Tipping Point IPS/IDS, Support and administration of Full Layer 3 Switches from Extreme Networks including Alpine and Black Diamond 8810 Series, support and administration of SPAM Filter Firewalls from Confidential Networks, support and administration of F5 Networks VPN Appliances, support configuration and administration of corporate Wireless Access Point from Meru Networks. Administration of Cisco VOIP Phone Systems and Presence Server for collaboration services. Administration of Packetteer Network Traffic Shaper appliance.
• Support and Administer Printer Servers, network printers, and UNIX Line Printers. Experience in Digi Board Port Servers in UNIX Environment.
• Support and administer Active Directory in a multi-site environment with over 6 domain controllers. Support of AD in development environment with a one way trust to the dev domain.
• Installation, configuration and administration of DHCP Server with multiple scopes in multiple subnets tight security through Reservations.
• Support and administer Microsoft Exchange Server 2003 2007 in a cluster environment with one front end and two backend servers connected to an ISCSI SAN, for a production and Development Environment.
• Administration and support of NETAPP Networks SAN used for File Sharing and EXCHANGE Virtual Directories and Database.
• Administer and support a Citrix Server FARM including versions 1.8 Metaframe and 4.5 Presentation Suite, with multiple published apps and printers.
• Installation and configuration of Certificate Authority Server, purposes include IEEE authentication through corporate Wireless AP from Meru Networks
• Administer NTFS Shares in File Servers
• Installation configuration and administration of Symantec 6.5, 8.5, 9.0, 10.1, and 10.2 Antivirus Corporate Edition.
• Administration of N.T. 4.0 Domain Controllers and stand alone servers
• Creation, modification and administration of Shell Command Login Scrips and general Scripting
• Installation, configuration and administration of accounting and HR Applications including Prophix Accounting, Sage Fixed Assets, ADP Payroll, HR Perspective, and KRONOS
• Extensive support for MS Office 2000, 2003, and 2007 suites
• VMWare installation, configuration and administration with ESX Server 3.5
• UPS RoadNET installation, configuration, administration running on SQL 2000 and 2005 and support to end users
• Installation, configuration and administration of Numara Track-IT software, log all support calls and document.
• Configure LUNS, Volumes and Shares on NETAPP LeftHand Networks SANS
• Administration and Support for DIS EDMS Imaging Solutions for Corporate and Remote Branches
• Installation configuration and administration of Proliant Blade BL Series, deployment of servers through Altiris version 6.x with Proliant Integration Module.
• Installation, Configuration, and administration of VERITAS Backup Exec 9, 10, and 11.X, on stand alone server tape drives and on a Tape Library from ADIC Scalar 24.
• Cable crimping in a crossover and straight through pin out.
• Administer and configure POE Cisco Managed switches
• Administer and configure HP Procurve managed switches
• Administer and configure Nortel Managed Switch
• Troubleshoot T1, Fiber Ring, and DSL connections

• Plan, Design, Configure and administer Small, medium and large company networks
• IT Support for Residential Customers
• Computer Repair Maintenance
• Install, troubleshoot, and repair Windows 95/98/ME/2000/XP/Vista
• Install, configure, and troubleshoot MS Office 97/2000/2002/2003/2007
• Network design administration Peer to Peer and Client/Server Internet Security
• Virus, adware, spyware detection and removal
• Install, configure and troubleshoot network and stand alone printers
• Install, configure and troubleshoot wireless devices and networks
• DSL Installation, configuration and troubleshooting
• Install and manage Windows 2000/2003 Terminal Services Server
• Windows 2000/2003 Active Directory implementation and administration

• Distributing all incoming mail and courier packages
• Patch video feeds
• Assembly and repair of all office furniture
• Participated twice in a 72 hour office move of approx 180 employees
• Planned, converted, and assembled individual offices into a 2 cubicle workroom
• Change toner cartridges, fuser units, transfer and drum kits on all copiers, faxes, and printers in the office
• Instructing users on the functions and features of the copiers and faxes
• Troubleshoot and repaired copiers, and faxes
• Patch Data Feeds
• Building and installing wall racks, cabinets, bookshelves, box drawers, and more
• Offering help when in need with computer hardware and windows 95/98 and 2000 systems, as well as with the entire MS office Suite 97/2000
• Performed light industrial duties Preparing national and International pouches
• Setup Audio visual equipment

• Hardware
• HP, Dell, APC, 3COM tipping Point, Watchguard, Juniper, Cisco, F5 Networks, Packetter, Barracuda Networks, Extreme Networks, LeftHand Networks SAN, NetAPP SAN, Promise Technologies SAN, Westell, Blue Coat Proxy Server and WAN Optimization, and others.
• Programming Languages
• Windows Command Shell, and limited knowledge on Visual Basic 6.0
• Software
• Exchange 2003 2007, SQL 2000 2005, ADP Payroll HR Perspective , KRONOS, UPS RoadNET, Prophix Accounting, Sage Fixed Assets, MS Office 2000, 2003 2007, Numara Track-IT, PaperMaster Universal Business Systems ERP , MS Dynamics AX Limited experience , Symantec Antivirus Corporate Edition, VERITAS Backup Exec, Altiris w/Proliant Integration Module, CA Pest Patrol Corporate edition, Trend Micro Security, MacAfee Security