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Support Specialist Resume Profile

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FL

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Professional Summary:

Project Manager with IT Administration, 30 years in Health Care ,Over 20 Years Experience In MicroSoft Office from versions 2000, 2007, 2010 and 2013. Excel, Visio, Word, PowerPoint, Microsoft Project and Access.

Technical Summary:

  • CRM Package: Siebel 1999, 2000,PeopleSoft Modules: General Ledger, , Accounts Payable, Accounts Receivable, Assets Management, Budgets, Project Cost, Inventory, eProcurement, , Purchase Order, HRMS, PeopleTools, PeopleCode, Application Designer, Application Engine, Data Mover, SQA Robot, Process Scheduler, Process Monitor, Security Administrator, Operator Security, File Layouts, Upgrade Assistant, Commitment Control KK , Multi Currency.
  • Others: SQL, PL/SQL, EMR, PSQuery
  • Other Training: Siebel 7, Oracle Administration 1 and 2 , Oracle Fine Tuning the Data Base, PL/SQL, IBM Various, Project Management, Meeting facilitating, the art of listening, Team Building, Implementation Methodology AIM, Compass, RAD
  • Recent: Purchasing 9.1, Accounts Payable 9.1, PeopleCode 8.5, Application Engine 8.5, Assets Lifecycle Management 9.1, General Ledger 9.1, General Ledger Foundation 9.1, Purchase Order 9.1, nVision for GL 9.1

Detailed Experience:

Confidential

Support Specialist

Operations for Latin America are consolidated in this Branch Office

Used Access, Word, PowerPoint and PL/SQL

Confidential

PeopleSoft Functional Specialist,

  • Provided PeopleSoft support as well as developing and managing system modifications and interfaces to third party software.
  • for School System daily use of PL/SQL ,Functional Testing and acceptance testing.
  • Transamerica Training Management, Education Solutions Manager, Confidential
  • Provide education planning on Oracle products to all client companies in the State of Florida.

Confidential

AM Techno/Functional Lead,

  • Insurance Company deploying PeopleSoft in Mexico, Puerto Rico and Chile required Technical/Functional Design Documents
  • Oracle Corporation Technical Project Manager, Clinical Delivery Practice, Confidential
  • Project Manager at multiple implementation sites for PeopleSoft FMS
  • Used Microsoft Project, Excel, Word, PL/SQL and PS Query, Planned and prepared test case to be used at different implementation steps

Acclaim Systems Confidential

  • Post implementation support and configuration help so that GL could be closed 2005-2007 ,Reconciling external systems
  • Extensive use of PL/SQL and PSQuery

Confidential

St. Louis

Troubleshooting Confidential KK configuring Interfaces to several external systems,

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