OBJECTIVE: Seeking a career with a progressive organization where I can utilize my skills in a challenging role that allows for advancement and growth.

SKILLS: Excellent interpersonal and communication skills, detail-oriented adapting easily to new concepts and responsibilities. JIRA, RPG, Oracle 11g/i 12R, Oracle Financials, HRMS, Sys Admin, CRM, TOAD, Oracle User Management/RBAC, Discoverer, EDI, PeopleSoft, Hyperion, UNIX, Ovation, Fidelity, Dimension, Relationship Manager RIB/SIB , Oracle GRC Controls Suite, MOAC, SOX, BRIO, MS Office Suite, TALEO, Lawson, PL/SQL, Crystal Reports

EXPERIENCE:

Confidential

Data Quality Analyst:

• Working close with the EDI Team, Pool Managers, and Data Managers. Verifying transaction volumes for various originators, transaction completeness, and escalating when variances are identified. Resolving data issues as well as data related process issues. PL/SQL queries developed. Developed DQ daily metrics.
• Ensuring fields are populated in the transactions received.
• Ensuring received transactions have not transposed columns of information or have provided extra information that is not needed.
• Diagnosing and resolving data issues

Billing Analyst:

• Working primarily with in-house chassis tracking system in national data center. Responsibilities include monitoring data integrity to ensure accurate and timely EDI reporting of transportation events. Testing methods and assisting users with UAT of EDI solutions. Investigating and subsequent data correction of inaccuracies in a timely and accurate fashion.
• Responsible for assisting with entering alpha/numeric information into company database.
• Responsible for verifying input data to ensure accuracy of completed work scanning and editing for errors during processing.
• Responsible for working as a team member to think conceptually about ways to efficiently collect data and enhance the database to maximize results/outcomes.

Confidential

Operations Analyst I Contract:

• Researched online banking system for fraud alerts.
• Set up New SB Accounts Online
• Set up Wire ACH Requests
• Enrollment Support
• Suspect Wire Activity

Confidential

HRIS Administrator/Analyst Contract:

• Reported to the HRIS Compensation Manager. Responsibilities included but not limited to ensuring the integrity and timeliness of HR systems data and supporting all the compensation and HRIS applications, processes, and projects. Served as front line support with requests and inquiries from the global recruiting teams, and performed day-to-day user support via email and phone, troubleshooting, and report requests.
• Support the internal audit process and provide reports as needed.
• Maintained the integrity of HRIS system.
• Responded to all requests and troubleshoot issues.
• Assisted with Ad Hoc reporting requests using the Oracle BI reporting tool.
• Assisted with System configuration and setup.
• Worked with global user base on navigation and use of system.
• Participated on various enhancement projects.

Confidential

Global Systems Administrator:

• Responsible for handling all new and existing user set ups, changes, password resets, and terminations of Oracle Applications users.
• Created roles, role hierarchies and manage user registrations and approvals.
• POC for managing SOX and audit compliance programs supporting access controls.
• Assisted with the implementation of the Oracle ERP Oracle Financials in UK and India.
• Responsible for the retention of all SOX documentation pertaining to the Oracle Application.
• Ensure the systems are in compliance and no segregation of duties.
• Maintained the integrity of the Oracle Enterprise Manager. Alert Manager
• Maintained the integrity between the Peoplesoft/Oracle Databases.
• Supervised five System Administrators around the region.
• Support the internal/external audit process and provide reports as needed.
• Perform monthly and quarterly IT audits on critical systems to determine access is appropriate and complies with PCI, SOX and Company guidelines. Respond to requests from internal and external Auditors.

Confidential

Sr. Lead Computer Operator:

• Responsible for creating all test plans and testing for the implementation of the new payroll processing system. Core Advanced Platform Also directed other Computer Operators on various tasks.
• Granted permissions and access to menus in UNIX for new and existing users.
• Created test plans for all quarter end and year end processing.
• Created and applied changes to test plans for the implementation of the C.A.P.

Computer Operator:

• Responsible for payroll processing and system maintenance on the payroll system.
• Ran ad-hoc documents in UNIX for managers and payroll specialists.
• Followed checklists and executed quarter end and year end processing.

Confidential

P.C. Tech Contract:

Traveled to different sites housing FED EX shipping equipment and upgraded the current systems in use, or installed new hard drives and software to the systems. Also trained all users on the new FED EX software.

Confidential

System Administrator:

Using Oracle to run and monitor daily production jobs. Develop new batch jobs and simple programs. Work with EBIS customers to support data transfer activities and resolve technical problems. Develop technical documentation.