PROFILE

A focused, goal-oriented professional seeking an opportunity in the information technology field that will utilize my skills and experience in the areas of networking, hardware and applications.

EXPERIENCE

Engineer

Confidential

• As an Engineer on the Device and IP Provsioning Service Team duties including monitoring, maintaining and troubleshooting DHCP, DNS, and DDNS servers Cisco Network Registrar, Nominum ANS/CNS .
• Prepping and running maintenances within the nightly maintenance window, scripting tasks using BASH and Perl, monitoring the status of servers across 6 national datacenters using Hobbit, and IBM Tivoli Netcool. Executing DHCP scope adds, scope removal, and node moves using command line tools and CNR web-based utilities, DNS and DDNS adds, removals and changes using command line and web-based utilities. Logging and documenting all work done in BMC Remedy, preparing daily reports documenting all work done and any issues that might have occurred.

Confidential

Technical Support Specialist

Duties include installation of Windows operating systems using Symantec Ghost Solution Suite 2, installation of Solaris 9 and Solaris 10 operating systems using JumpStart on a weekly basis to support weekly IT training classes. Required to build the master image for clients including any Office applications and proprietary applications a client needs for classes. Troubleshoot problems with Sun Solaris, Microsoft operating systems and any applications. Acted as Administrator for two Windows Server 2003 systems providing Active Directory, DNS and DHCP. Administered both Peplink and Fortinet routers at two sites. Support a total of 13 classrooms at two sites Edison, NJ and King of Prussia, PA consisting of nine rooms with Dell Systems and four rooms with Sun SPARC workstations. Upgraded Ghost 8 to Ghost Solution Suite 2.0. Perl and Bash scripting for automation.

Confidential

Linux Administrator

Duties included building new servers and maintaining existing servers, installing Red Hat Enterprise Linux using kickstart scripts, patching Linux systems with the latest security updates, managing Linux backups all Linux servers backed up using AMANDA software , performance tuning and maintenance of Apache web server software, compiling and installing additional software to satisfy client requests.

Confidential

Systems Specialist

Duties included managing Linux and Windows server systems, scripting operating system and application installs, tier 3 end-user support, samba server setup and maintenance, prototyping new systems and services using non-production systems and VMWare. Completed automated installs for the entire Autodesk 2005 suite of applications. Set up and managed a domain consisting of two samba servers and approximately 100 XP workstations.

Confidential

Network / Desktop Support Technician

Duties included configuring new workstations, creating images for network workstations using Ghost and Drive Image, troubleshooting and correcting hardware and software problems, creating and managing users and groups in a Windows NT Domain, and upgrading computer hardware and software. Supported software included Microsoft Office, Windows 95, Windows 98, Windows NT Workstation, Lotus Notes, and Microsoft Outlook. Supported hardware consisted of Compaq Desktops and Laptops, Dell Desktops and Laptops, IBM Desktops, NEC Laptops, and HP and Lexmark printers. Participant in a large migration project in which responsibilities included creating Windows 95 images to be installed on new systems and on existing Windows 3.1x machines using Ghost Pro, patching existing Windows 95 installations, and installing new hardware to meet client's minimum requirements. Scripting with Bash, Perl and VBS for automation of tasks.

Confidential

Network Support Technician

Responsible for maintaining user network connectivity in a Campus Area Network. Duties included upgrading network hardware, diagnosing and correcting network problems, configuring workstations to connect to the network, and checking workstation settings for proper configuration.

Desktop Support Technician

• Responsible for supporting 600 users in a hybrid network consisting of Novell Servers, Windows NT Servers, VMS, and Unix. Duties included configuring workstations to connect to the network, installing applications, troubleshooting applications, and diagnosing hardware problems. Supported hardware consisted of Compaq and HP Desktops, Dell Laptops, HP, Lexmark, and Tektronix Printers. Supported software included Windows 95, Windows NT Workstation, Windows 3.11, Mac OS, Microsoft Office, MS Internet Explorer, Eudora E-Mail and Norton Anti-Virus.
• Aided in implementing an IP-based network printing solution. Duties included configuring new printers, configuring end user workstations to use the printers, and managing print queues.

Confidential

Configuration Technician

Configured a wide range of computer hardware and installed operating systems and applications in accordance with customer requirements. Installed a large variety of hardware including memory, hard disks, CD-ROM drives and network cards. Gained experience in the installation and configuration of operating systems and applications.

Confidential

Electronics Mechanic

Responsibilities included installing, upgrading, and troubleshooting large electronics systems. Installed new cabling and maintaining existing cabling throughout the entire shipyard.

Confidential

Novell Career Enhancement Program

Completed a 196-hour hands-on training program designed to provide the necessary skills to work with Novell NetWare. Topics included Network Administration for NetWare, Installing and Configuring NetWare, NetWare Service and Support, and Network Technologies.

Confidential

Electronics Mechanic Apprenticeship

Four-year classroom and hands-on training program which led to certification as an Electronics Mechanic by the U.S. Department of Labor, the Department of the Navy, and the Commonwealth of Pennsylvania.