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Desktop Support Analyst Resume Profile

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Springfield, MA

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PROFILE

I am a confident and diligent person with strong customer service and work ethic skills. I am a dependable and reliable person looking to start a career. I am a quick and eager learner. I am also very professional knowledgeable with strong communication skills, and leadership skills.

EXPERIENCE

Confidential

Desktop Support Analyst

  • Responsibilities included great customer service, process special orders and returns. I would also troubleshoot hardware and software issues with Point of Sale systems. Maintain customer satisfactory levels and the network functionality, etc.

Confidential

Senior Carrier

  • Gather and process paper work to receive amount for assembly and which orders receive special orders. Assist in delivery of The Sunday Republican and manage the preparation and distribution of 1,000 newspapers.

Confidential

Customer Service Rep.

  • I would provide great customer service, process special request for 300 insurance companies and forward customers to sales department. I would also troubleshoot and maintain customer satisfactory levels, etc.

Confidential

Trainer/Primary Care Assistant.

  • Assist client with her daily duties. I would cook, clean, transfer from bed to wheel chair and vise versa. Supervise and train other PCA's on equipment, etc..

Confidential

Supervisor / Laborer

  • Perform a variety of daily job assignments. Tool maintenance, and repair. Customer service and appointment setter. Supervise job sites.

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