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Information Technology Specialist Resume Profile

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Des Moines, IA

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OBJECTIVE To grow in a career utilizing my, Information Technology, Programming, Quality Assurance and Leadership Expertise

PROFESSIONAL WORK EXPERIENCE

Confidential

Information Technology Specialist

  • Transferred to IT Specialist IV, working on the SPARS system State Permitting and Air
  • Reporting System , with the following responsibilities Write and maintain scripts, develop anduse test data to test programs, prepare documentation for new and revised scripts utilizing SQL inOracle database, modify SPARS using Power Builder, write and maintain reports using CrystalReports, help conduct training for the SPARS system and help customers with IT support for theSPARS system setup. Duties also include manage DNR's Mainframe Time Reporting System and otheronline applications maintain and revise existing programs develop and use test data to testprograms, utilizing COBOL, IDMS and ADSO.
  • Manage DNR's IT Change Control Process CCP and Quality Assurance Process QAP , acting as the QA and Change Coordinator, utilizing HP Service Desk, Service Now and ITIL Essentials. Helped in the implementation and coordination of the CCP and QAP, conducting and overseeing application and infrastructure changes.This includes documenting DNR's Change and QAP and coordinating trainings for the CCP and QAP. Specific functions include acceptance and classification assessment and planning authorization control and coordination and evaluation. Analyze incoming requests for Change notify impacted users of proposed Change prepare CAB Change Advisory Board reports and meeting agenda facilitate the CAB meetings that are held weeklyto discuss the changes that are submitted for the week approve, deny, or place on hold the requests for change, RFC s based on CAB recommendations and I ensure that all RFCs are recorded accurately and completely.
  • Other duties include Manage DNR ITB Business Continuity Planning and Infrastructure/Application Portfolio Recovery using the Living Disaster and Recovery Planning System LDRPS . Helping with DNR's Continuity of Operations and Continuity of Government COOP/COG documentation and Disaster recovery planning. Update all DNR Application information in LDRPS and maintain this data utilizing DNR's QAP.

Confidential

Information Technology Specialist

  • Employed as a programmer analyst and promoted to an IT Specialist IV, working on the ICAR
  • system Iowa Collection and Reporting System , interfacing with other systems. My
  • responsibilities include: Writing and maintaining computer programs maintaining and revisingexisting programs develop and use test data to test programs and analyzed problems and writespecs for programmer and/or programmer analyst for batch and on-line programming, utilizingADSO, COBOL and IDMS. I also performed on-call duty for the ICAR system, analyzing andsolving production problems prepare test plans for the users prepare documentation for new andrevised programs and was a part of the ICAR help desk team.

Confidential

Programmer Analyst

  • Employed as a computer programmer and promoted to a programmer analyst with the followingresponsibilities: Wrote and maintained computer programs, maintained and revised existingprograms, developed and used test data to test programs, and prepared documentation for new andrevised programs. I also helped in the development of systems, converted COBOL programs toCOBOL II, and installed and set up PC computers.

PROFESSIONAL SKILLS

Mainframe Applications I have worked on:

  • COBOL JCL Job Control Language
  • COBOL II IDD Integrated Data Dictionary
  • Expeditor Batch debugger IDMS Integrated Data Management System
  • IDMS COBOL File Aide
  • ADS/On-line DC COBOL Programs
  • OLR On-line Reporting OLQ On-line Query
  • DME Dictionary Module Editor DMLO Data Management Language On-line
  • T-EDIT Text Edit ADS Alive Online Debugger
  • IDDM Integrated Data Dictionary Menu Support Magic Software help desk usage

Software Applications I have worked on are:

  • Extra Business Objects Designer and Report Writer
  • Word Perfect Xpeditor/Code Coverage
  • Windows Word
  • Outlook Microsoft Access
  • Excel Visio
  • Exchange Crystal Reports 11
  • Toad v 9.1 Oracle v 10

Client Server Development:

  • Microsoft SQL Server 6.5 7.0 Visual Interdev
  • Front Page SQL
  • Java Script C
  • Visual Studio Power Builder
  • Java
  • Web Designing Adobe

Management Skills:

  • Project Management Training
  • Project Management Fundamentals

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