Computer Systems/Rent Manager Resume Profile, NJ - Hire IT People

Work Summary

Confidential

Computer Systems/Rent Manager

Designs and delivers training on property management accounting software to internal employees and external users webinars, hands-on trainings, virtual classrooms including conducting new hire training/onboarding program
Coordinates Virtual Training Program by scheduling webinars, managing customer communication and inventory
Creates and edits documentation in Word, Excel and Perforce
Attended annual user's conference for two consecutive years presenting multiple sessions each year

Product Support Specialist

Confidential

Provided technical, accounting and software support to users via phone and email using multiple remote support tools
Produced knowledgebase articles on relevant topics
Received Rookie of the Year award

Media Assistant

Confidential

Prepared and maintained a variety of materials for the purpose of providing written, print and multimedia documentation including statistics of viewers for published graphs
Collaborated with a variety of groups and/or individuals in diplomatic, cooperative manner
Typed closed captioning for Beyond Today national television programs and short videos
Assisted with Personal Correspondence Department in editing responses to incoming questions

Elementary Teacher

Confidential

Led the sixth grade teacher's team, including meeting planning, facilitation and objective setting and distribution of minutes
Skilled in conflict resolution and counseling

Analyzed student data in order to drive instruction, filled gaps in student learning and generated quarterly reports using excel spreadsheets, graphs and formulas
Analyzed classroom activity through hypothesis formulation, data gathering, analysis and interpretation

Team Leader

Confidential

Organized training for Customer Support Specialist CSS conferences, monthly meetings, new hire orientation
Assisted in supervising daily activities while focusing on creating an atmosphere of teamwork and customer service
Served as phone, email and walk-in computing resource and support to JMU community
Prepared and tracked budget for employee trainings and yearly events

Graduate Assistan

Confidential

Supported JMU faculty members in using various software
Developed and continually updated a knowledge sharing database for the CIT staff
Created tutorials on how to use in-house programs including webinars

Human Resources Assistant

Confidential

Processed personnel actions and maintained lists for Embassy employees assigned to France
Planned and coordinated award ceremonies for American diplomats