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Zoomtown Help Desk Resume Profile

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JOB OBJECTIVE

To secure an entry level position in Computer Programming and Database Management.

RELEVANT SKILLS ACTIVITIES

  • Beginning level experience with HTML, CSS, Javascript, ASP.NET, PHP, MySQL, SQL Server, VB.NET, C , MS Word, Excel, and Access through course work at Cincinnati State.
  • Subscription/Membership to Pluralsight.com, a subscription based, online learning service for professional software developers. Listen daily to podcasts relating to web and software development, to stay on top of industry trends Demonstrated excellence in communication skills and attention to detail. Served 8 years in the Ohio Army National Guard as a Calvary Scout, learning leadership, the importance of timeliness, dependability, respect for strict authority, and a clear chain of command.

WORK EXPERIENCE

Confidential

Spray Painter

Full time position applying chemical coatings to various aerospace components. With minimal supervision, manage my time to complete each day's work as efficiently and quickly as possible, while maintaining the highest quality standards. Demands extremely high levels of attention to detail in every step of the process, following detailed work instructions. Have maintained near perfect attendance.

Confidential

Spray Painter

Full time position painting windows and doors in a spray booth. Required to disassemble, mask, prime, sand, and paint each order in the fastest, most efficient manner possible. Used airless sprayers, HVLP systems, and electrostatic systems to apply coatings. In addition, was responsible for the maintenance of the booth and all spray equipment.

Confidential

Zoomtown Help Desk

Full time position fielding calls from customers experiencing internet connectivity issues. In a polite, confident, and calming manner, with an often angry and frustrated customer, trouble shoot the connectivity issue step by step while simultaneously logging every step of the process. Required excellent communication skills, as many customers were not familiar with computers and all the terminology surrounding them.

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