PROFESSIONAL SUMMARY

Information assurance and security focus, aligned with enterprise business mission solid knowledge and experience in information security administration. Safeguard organizations data and employ approved information security governance in order to ensure confidentiality, integrity, and availability of business resources. Proven ability to interpret and enforce information security policies, standards, and procedures within the enterprise, as well as ability to apply ongoing risk management practices Bachelors of Science Degree in Information Technology, Master Certificate in Information Security, and currently pursuing Masters of Science in Information Technology with specialization in Information Assurance and Security.

TECHNICAL KNOWLEDGE/INFORMATION SYSTEMS SKILLS:

Information Assurance and Security principles, Identity and Access Management, Unix, CA etrust Access Control, Foxt Boks Keon Access Control, TSO/RACF Mainframe, Unix System Services USS Microsoft Office Suite, Windows Operating Systems, Active Directory, Virtual Private Network VPN , Citrix, Networking, Novell, Health Information Systems, Role Based Access Control, Troubleshooting, Network Security, TCP/IP, Firewall, WebSphere, HIPAA, Sarbanes-Oxley, NIST, PCI compliance

PROFESSIONAL EXPERIENCE

Help Desk Analyst Consultant

Confidential

• Data Center Operations - execute security administration to safeguard mainframe sensitive data and various subsystems, such as, CICS, MQ, Websphere, DB2 through use of Resource Access Control Facility RACF , and Unix System Services USS utilize Active Directory to safeguard data residing on Microsoft windows IT infrastructure administer email access Microsoft Exchange utilize RSA Configuration Manager to configure remote access to the company network system.
• Manage security administration for systems and resources by deleting, restricting, modifying, troubleshooting, and resolving both users and subsystems' access through utilizing information security governance and best business practices execute ongoing risk management practices in order to maintain expected security posture.
• Review, develop, and implement access control mechanisms, such as RACF security rules, groups, and resource profiles, Started Tasks, etc, that govern access to resources on a need basis.
• Interface with assessors during audit reviews in order ensure company's daily security practices are in compliance with PCI and SOX standards communicate and enforce standard security policies and procedures as well as contribute in their development.
• Primary point of contact for departmental day to day activities contribute to the success of various initiatives that resulted in expected outcome to improve processes

Confidential

• Recruited to perform Unix identity and access management functions within a Global Operations Security - Global Technology Infrastructure Risk and Security Management Team at JP Morgan Chase
• Managed users system accounts by creating, modifying, terminating, and troubleshooting in accordance with implemented policies and procedures provided timely support during systems audits
• Utilized CA eTrust and FoxT BoKS Keon access control for managing systems access, resulting in a central location for authentication and authorization
• Interpreted, and applied information security policies, standards, and procedures Coordinated project tasks for FoxT BoKS Keon role based access control RBAC
• remediation by collaborating with Information Owners from various lines of business to
• define team's access implemented team's access to conform to organization's standards, making role based access more efficient and consequently, mitigating associated risks addressed escalations issues relating to access management and provided resolutions on a timely manner provided advice as well as training to team members

IS User Accounts Administrator

• Recruited to perform IS User Accounts Administrator functions within an IS Provisioning Team at Baycare Health Systems' IS Service Desk
• Managed IS Security access control for system applications, by creating, modifying, terminating and providing technical support to over 17000 user accounts associated with the following complex systems: Cerner applications to include, HIM, Powerchart, Pharmnet, Surginet, and Firstnet Siemens Invision, Unix, Web applications RACF/TSO Mainframe, and other applications such as, VPN, Citrix, Novell, Active Directory
• Granted systems access in accordance with the enterprise's standards, which positively impacted access management and HIPAA compliance.
• Evaluated project managers' requirements to correctly configure secured remote access, VPN and Citrix for business partners in support of business needs
• Examined all systems' access requests to ensure compliance with company's system request standards trained team members collaborated well within a team setting when assisting in resolving clients' system accounts issues.

Help Desk Analyst Consultant

• Resolved clients software issues of medical facilities throughout the United States
• Administered service requests, log, and document all incidents and requests in Siebel Call Center Database addressed severity level of all issues and escalate to higher level when needed
• Stimulated a positive customer support experience, built strong relationship through problem understanding and handled customers in a professional manner

Service Desk Analyst Consultant

• Recruited to performed IS technical support at Baycare Health Systems documented all incidents and requests appropriately in Service Desk Express Database System tracked incidents and requests from identification through resolution analyzed and resolved issues pertaining to complex medical systems and Windows operating systems utilized Active Directory to perform user password administration

Human Resource Specialist

• Human Resources Information System functions on a United States Army human resources database system manage over 700 confidential personnel records of service members and their family members conducted internal human resources audits and made recommendations based on findings completed physical and information security training designed toward reducing security risks performed functions in accordance with regulatory practices to ensure mission readiness