OBJECTIVE: To add value to the organization I serve by writing and testing reliable, web applications and to provide enterprise application support.

HIGHLIGHTS:

• Multiple years of various technical expertise
• Custom application packager and software deployment technician
• Performed complete Windows Server upgrades-2003 to SBS 2008
• Installed and configured various routers, switches and modems
• Implemented domain and Active Directory migrations and roll-outs
• Configured and designed Share Point services for outside web access
• Liaison between Web Development team and project management
• Managed Active Directory User and Computers and RACF security
• Creative thinker with the ability to troubleshoot quickly and affectively
• Highly motivated self-starter

TECHNICAL KNOWLEDGE:

SOFTWARE

• SCCM 2012
• Altiris Deployment Server/Notification Server- 6.9/7.2
• Wise Studio 8.0
• Flexera Admin Studio
• Citrix XEN Desktop
• Microsoft 7, XP
• MS Office 2003/2007/2010
• Windows Server 2003, 2008
• Active Directory Users and Computers
• MS Share Point services/MOSS 2007
• Help Desk ticketing-Remedy, Heat, Track-It
• Site Scope
• BMC Control-SA/RACF
• LogMeIn, PCAnywhere, Dame Ware Remote Control
• MySQL
• Weblogic Server Console
• Webex
• Cisco and ATT VPN Clients
• Norton Ghost
• MacAfee E-Policy
• Symantec Management Console/ Backup Exec

APPLICATION DEVELOPMENT

• PowerShell
• VB Scripting
• MS PowerShell with .Net

NETWORKING

• TCP/IP configuration
• Wireless networking/ Remote VPN connectivity
• Multiple Linksys router configurations and understanding

WORK EXPERIENCE:

Confidential

SCCM Deployment Engineer/Packaging Coordinator

• Configured newly packaged applications in SCCM for Win7
• Pre-Tested deployed applications for UAT
• Troubleshot UAT issues for failed deployments and installs
• Worked with Packagers to repair failed applications
• Coordinated testing and deployments with application owners

Confidential

Application Packager and Deployment Engineer

• Packaged applications for Win7 deployment
• Created custom MSIs using Flexura Admin Studio
• Built and tested on VMware machines
• Liaison between project manager and offshore resources
• Set up deployments with SCCM 2007
• Followed team workflow in Sharepoint 2012
• Created documentation for new packages

Confidential

Application Packager and Deployment Engineer

• Managed SCCM 2012 software deployments
• Helping company transition to a 7,000 desktop environment
• Package applications with AutoIT scripting
• Document current packaging process for departmental manager
• Responsible for updating out-dated processes and procedures

Confidential

Application Packager

• Application packager for Windows 7 deployment project
• Created scripted installs w/ Wise Studio, Flexera Admin Studio and PowerShell
• Prepared software for SCCM deployment and virtualization
• Responsible for completing assigned work from a packaging queue.

Confidential

Application Packager/Developer

• Application packager for integration and deployment. PowerShell / VBscript
• Responsible for coordinating the delivery of Firm-managed applications.
• Handled global deployments where time and location had to be considered.
• Support VPN and remote users with application issues.
• User and computer profile management.
• Maintenance of group processes, documentation, communication and procedures.

Confidential

Desktop and Application Engineer

• Supported and Upgraded hardware and OS for large roll-out
• Installed and maintained hard drive encryption application SafeBoot
• Provided network and VPN remote support
• Monitored and received virus attack notifications
• Liaison between departmental leads and project management
• Repaired and maintained multi function-HP and Xerox printers

Confidential

Desktop Support-Server Administrator

• Managed company network and Active Directory on Windows Server 2003
• Upgraded and supported workstations, laptops and printers
• Designed Share Point Help Desk ticketing system
• Managed WSUS for Windows Update deployment and network security issues
• Followed daily checklist for network security and Window's patch administration
• Implemented network security using Symantec security console

Confidential

Application and Web server support

• Administered 350 users and computers in Active Directory
• Supported Windows 2003 Servers and SQL 2005 server
• Provided Remote VPN, LAN/WAN support for global dealerships
• Monitored and managed McAfee e policy orchestrator for network security issues.
• Share Point MOSS administration and design
• Web Server Code and Content Deployment via Marimba servers
• Re-Imaging and Deployment with Symantec Ghost
• Responded to Site Scope alerts for server spikes and network drops on/off hours
• Liaison between users, project management and network lead
• Web logic server monitoring for General Motors
• Performed nightly VERITAS Tape Back ups and restores

Confidential

Network Security Analyst

• Active Directory and RACF/Control-SA administration
• Managed Security database in MS Access for services to clients

Confidential

Desktop and Active Directory Analyst

• Supported 300 users in a Windows XP environment
• Administered network access for users and computers in Active Directory
• Used Site Scope to monitor servers and network
• MS SharePoint support and design

Confidential

Desktop Support

• Active Directory administration for users and computers
• ISD client services and desktop support support
• PC imaging using Altiris deployment services,
• Provided VPN and LAN support for remote users.

Confidential

Windows Deployment and Migration Engineer

• Migrated users and computers to new domain with Active Directory
• Re-imaged workstations with Altiris deployment software
• Applied applications with SDO software deployment package

Confidential

Windows Deployment and Migration Engineer

• Migrated users and systems to Active Directory users and computers
• Upgraded systems from Win NT to Windows XP using Symantec Ghost 9.0
• Installed and replaced pc hardware and printers
• Used custom web-based application for tracking and data entry of project

Confidential

Help desk Support

• Provided phone PC and network support
• Troubleshot Internet/Intranet and Networking issues.

Confidential

Computer Technician

• Provided on site repair at customer locations
• Performed data back ups.
• Re-imaged workstations with Symantec ghost

Confidential

Desktop Support and Windows Deployment and Migration engineer

• Upgraded companies systems from 98 to Windows 2000.
• Daily Desktop support troubleshooting email, internet, networking, etc.
• Configured Networking clients for Windows 2k and Novell

Confidential

Field Service Technician

• Migrated and administered users to Active Directory
• System installation for a large Win XP Roll-out using Symantec ghost
• Implemented images and patches Altiris