Qualifications Profile

• Solutions-oriented Senior Storage / System Architect with a proven track record of cost-effective systems engineering, project management, and architected solutions that resolved the customers critical business needs.
• Expert HP P9500 storage administrator including CA replication and performance analysis
• Expert Brocade fiber channel director administrator architect, including multiple director ICLs configurations and cross data center ISL / DWDM connectivity.
• Experienced professional in server / storage resource planning, load testing, forecasting, load balancing and migration planning in Windows/Wintel, VMware, and AIX environments.
• Expert level Solution Architect in many diverse applications including Oracle, IIS, ESX, Storage, messaging, collaboration, end user compute, and SQL databases.
• Skilled trainer and project leader able to direct multiple tasks effectively and master innovative software and tools. Strong history of creating training materials and delivering training sessions to ensure continued success of a project.
• Demonstrated leader in critical situation management and resolution.
• Exceptional ability to learn and understand new technologies quickly and apply that knowledge immediately to the tasks at hand.
• Highly regarded subject matter expert in HP P9500, HP XP 24000 Storage, HP EVA 8100 Storage, HP MSA Storage, HP MPIO, Microsoft Windows 2003/2008, IBM/HP/Dell Wintel Servers, LDAP, SSO Single Sign On , Legal Discovery, IBM P-Series servers, IBM Lotus Quick Place, IBM Lotus Domino 4.5, 4.6, 5.0, 6.0, 7.0, HP Storage Essentials 9.4, Brocade Silkworm Fabric switches, Cisco MDS Directors and SAN solutions multiple vendors experience, as well as MS SQL consolidation.
• Demonstrated success in providing world class engineering solutions for three major automotive clients in all aspects of a major transformation of a legacy environment many systems over 15 years old into a new concentrated environment via virtualization and server consolidation.
• Test Development, Schedule Execution / Architecture / Project Management / Lead Engineer
• Systems Implementation / Troubleshooting / User Training Support

Technical Proficiencies

Professional Experience

Confidential

• Provided 3rd / 4th level support for 5 - HP P9500 storage arrays / 14 Brocade Director class switches for the Luxottica client. Environment was close to 4 PB when upgrades are completed.
• Provisioned / Monitored / Administered CA replication between data centers for disaster recovery and fault tolerance.
• Configured / Administered several new Brocade DCX switch deployments including cross data center fabrics. Implemented ICL and ISL/DWDM configurations between sites.
• Configured 2 P9500 array expansions, and 3 new P9500 array setups within the Luxottica environment.
• Worked with DBA team to configure multiple Oracle RAC extended clusters between data centers.
• Zoned new B6200 backup devices into the existing brocade fabric infrastructure.
• Provided day to day monitoring of storage assets using HP Performance advisor, Brocade SAN health and other tools.
• Assisted in Architecting the new P9500 deployments to ensure availability, scalability, and performance for the storage environment.
• Cross trained team members on many technologies to ensure teams success.
• Worked with the Transformation team to migrate over 200 servers to a transformed environment with the HP data centers.
• Worked with the ESX team to create a ESX Site recovery manager configuration to ensure availability for the virtual server farm.

Confidential

• Provided technical training for users on the F5 networks Big-IP LTM product.
• Prepared virtual workstation ESX environment to simulate a fully integrated networking lab environment
• Worked with CentOS servers for backend web server environment
• Learned the base fundamentals on the F5 LTM product including VLAN, load balancing methods as well as best practice configurations.
• Configured many virtual server configurations to support the lab environment.

Confidential

Provided Technical and sales support for customers seeking a new PC Fixed display demostration units Achieved Gold Level status in less than 1 month Most employees take over 6 months to rise to that level.

Storage Essentials Engineer

Confidential

• Provided Architecture and installation guides for a new installation of HP Storage Essentials 9.4
• Constructed Business and Technical Requirements for the customer teams to review and approved
• Provided detailed project deliverables including project plan and solution diagrams.
• Gathered Risk and DR requirements from the Operations Team.
• Ensured customer satisfaction by collecting customer experience data.
• Implemented monitoring for Netapp, HP 9500, HP EVA 8100, HP XP 24000, and legacy EMC storage arrays
• Implemented a pilot HP Storage Essentials 9.4 server for production testing
• Tested custom storage capacity reports for customization per Johnson Johnson requirements
• Troubleshooted missing elements from the SE Discovery Process.
• Worked with HP support to implement SE hotfixes to address J J production issues

Storage Professional Contractor

Confidential

• Provided Best practices on the HP SVSP appliance
• Consulted and corrected many misconfiguration issues that can cause the product to fail
• Reconfigured the storage array pools to be striped pools. product defaults to concatenated storage pools
• Trained administrator who was new to fiber channel and storage, how to proper configure and provisioned storage, including the basic essentials to perform fabric zoning via command line on Cisco MDS switches
• EMC Clariion CX-4 array best practices were evaluated as well as configuration of the storage pools that the HP SVSP was configured with.
• HP EVA 8100 was analyzed to determine proper V-RAID group configurations, as well as Storage pool utilization best practices.
• Evaluated Cisco MDS Port utilization to ensure proper load balancing of SAN traffic.
• Evaluated and upgrade Cisco MDS NX-OS Firmware to latest revision.

Senior Storage Lead

Confidential

• Storage and architecture lead on Nissan account
• Solutioned a cost-effective method for migrating servers online between different storage arrays with little downtime
• Implemented new HP SVSP storage virtualization infrastructure to compliment current IBM SVC offering
• Solutioned a beta version of a P9500 for future mode of operations. P9500 was still in development but I knew the engineers working on it.
• Migrated servers online with over 9 TB of data with 5 minutes downtime between storage arrays
• Administered IBM Shark, IBM SVC, NetAPP, HP XP 24000, and IBM Fast-T arrays
• Lead Architect and implementer on new SAN MDS 9513 Directors and MDS 9509 Cisco fabric infrastructure that included legacy McData 4500 and Mcdata 6140 switches. Many challenges were encountered
• Installed HP XP 24000, configured storage pools, configured RAID sets for a Cisco fabric migration.
• Configured proactive alert monitoring for all SAN assets via a Windows 2008 server, if it's critical we get an email to react to the issue
• Provided future mode of operations model for upgrade to 8 GB SAN
• Provided architecture model for future vision of the Nissan infrastructure including ISL upgrades
• Used tools such as Cisco Fabric manager, Mcdata ECFM, Command View EVA, Command View XP, Storage Essentials, and Unix monitoring tools to ensure success
• Designed a host based migration process without the use of third party tools
• Performed Cisco MDS NX-OS software upgrades to support new hardware configurations
• Performed Mcdata ECFM upgrades

Senior Storage Solution Architect

Confidential

• Solution architect for the Delphi customer
• Determine the server and infrastructure requirements to allow a project to go into production
• Consulted and produced many architectures for a vast array of diverse applications. These solutions require a deep dive into what the applications true requirement are
• Solutions involved factors such as: what are the true applications SLA's, service level agreements , application function, expected growth, inter dependencies to other applications.
• Used factors such as server density, consolidation with like applications such as Oracle , and virtualization potential to determine correct software and hardware refresh path
• Active Directory, File / Print, Messaging Exchange and Domino , Database Oracle, SQL, Informix, Teamcenter , and many other home grown applications were part of my architect efforts
• Qualify if application/server should be virtualized. Determined storage, server, and supporting infrastructure required to transform application seemlessly into a Vmware ESX environment.
• My role also involves evaluating if an application can be transformed into a virtual environment, consolidated with a like application, or warrants a standalone server. There are many factors involved in creating a virtual environment, and I was a key person on determining what storage, servers and supporting infrastructure would be required to do so successfully within the cost model we were required to adhere to.
• In performing my duties, I have created a Tiered Storage Architecture to fulfill an ILM Information Life Cycle initiative with the customer. Created standardized storage architecture to ensure consistent deployment / configuration / documentation / and support structures for many diverse site configurations. I have assisted the deployment, operations, and engineering teams on architecture direction, FMO future mode of operations , and a technology plan for the corporate customer as a whole.

Senior Storage Lead

Confidential

• My position as a contract employee included design and evaluating the storage array networks to consolidation SAN assets and evaluate better ways to leverage the SAN infrastructure in place. I designed several of the internal Delphi SAN environments to fulfill growth, capacity, and performance needs within the cost model. I included detailed architectural documents, detailed Visio diagrams and functional implementation guides. I consulted on a major Virtualization environment design, which included both hardware / OS and storage to fulfill the need to reduce server footprint. This role had many challenges including cost impacts, and ways to use local storage as an asset rather than SAN assets to fulfill the client's needs. This needed out of the box thinking to create a backup solution that would fulfill the major storage requirements, while keeping the costs down. This role included starting a project to get all storage assets billable using HP Storage Essentials to fulfill an HP requirement of billing by storage used.
• My other daily responsibilities included zoning and configuration of global Brocade fiber channel switches, presenting storage from HP XP, HP EVA, and EMC storage arrays, and working with offshore teams to fix daily operational issues.

Key Projects and Achievements at HP:

• HP Storage Essentials - Executed the architecture planning and pilot for a project that implemented the HP Storage Essentials software suite to a major automotive supplier. Storage Essentials has enabled HP to bill storage accurately by type of storage, array, and location. Storage Essentials has enabled HP to create custom up to date reports on the growth, allocation and forecast of storage and server usage. This project was very challenging in nature, due to the complex non-standard environment that the tool was deployed in. Many of these challenges included: operating system issues, firewalls, security, network, and software incompatibilities. Due to the nature of the clients history, we encountered systems that were over 10 years old, and still operating, yet the subject matter experts of those systems were no longer with the company.
• ILM - Information Life Cycle Management - Assisted the customer in starting an ILM framework to better control costs, compliance, and data retention. The initial framework included a Tiered Storage architecture. The architecture would migrate the data as it ages per policy set by the customers individual business unit requirements. As the data ages per established rules, the data would be migrated to lower cost storage media. For example a top tier 1 high availability HP XP array would be used as the top tier. As the data traversed an agreed to timeframe the data would be automatically migrated to an HP EVA array for online availability but lower cost and performance. The final tiers would have included a VTL Virtual Tape Library , onsite LTO tape storage, and finally an offsite storage of those LTO archived tapes.
• SQL consolidation architecture proposal - Working with a 3rd party vendor Scalability Experts I assisted the team on creating a business case for SQL server consolidation which the customer had seen as a potential cost savings. Working with the 3rd party vendor we evaluated server performance, location, customer use, and many other metrics to determine the best solution for consolidation for the customer. This project required hands on knowledge of not only the applications but customer objectives and cost models.
• Storage Site Solution Architectures - Developed a standardized storage architecture design to fit into a four tier model. The four architectures were solutioned via the following factors: Storage footprint, performance, growth, company direction, and data retention requirements. Each individual solution included a detailed configuration, BoM bill of materials , architecture, and growth estimation. This architecture would allow HP to standardize a storage solution and reduce cost to both HP and the customer. This architecture has been used a blue-print to establish a direction for the account going forward.
• Mexico Storage Analysis - During this engagement I was asked to troubleshoot issues with SAN performance. During my analysis with assistance from HP support and onsite personnel we were able to determine that the storage array was incorrectly provisioned to support the load the customer had recently introduced to the application. This solution required a major re-architecture to the current platform that required a lot of out of the box thinking to get the issue corrected.
• Transformation Architecture - The client is in the process of a major transformation of over 2,000 servers including Wintel, Linux, Sun, HP-UX and many other platforms to new supportable hardware platforms. As part of my role as an architect I was responsible for determining if a server should be virtualized or a standard alone server should be used to host the existing application. Many challenges involved these assessments, including end of life software, network and site constraints, customer requirement changes, and SLA impacts. I produced estimates, BoM bill of materials , and architecture documentation to support the transformation program.

Infrastructure Specialist

Confidential

Promoted in 2005 to Infrastructure Specialist to provide technical design and architecture solutions for the General Motors GM account. I Interacted regularly with GM to determine business needs. In my duties I created proposals, BoM's, risk assessment, requirements determination, security assessments and migration planning to address those needs. I participate in numerous projects to advance automated solutions that facilitate the end user experience and address GM's special requirements. I also provided subject matter expertise in several key areas and assist with architecture in many collaborative and web technologies. I also assisted in engineering many key services provided to GM, including network and firewall infrastructure, architecture design, security, virus protection, and service optimization. My other duties included aiding in maintaining and optimizing GM/EDS ISO processes by providing ISO compliant documentation in QMS, CMMI, SDP and other standard IT policies.

Key Projects and Achievements at EDS:

• AIX - Worked with IBM to provide a new AIX solution for the Domino Messaging platform. I have assisted in developing the migration strategy to move over 100,000 users from Domino Wintel to the new P series-based AIX 5.3 architecture. This strategy includes utilizing virtualization technologies L-PAR / D-PAR - Logical Partitions / Domino Partitions to best utilize the resources of the P-Series hardware platform. This solution includes leverage EMC SAN and Cisco Networking Infrastructures with a Tivoli BUR infrastructure backend. The resource sharing capability of the AIX platform CPU / Memory / Network are being utilized to reduce cost of ownership to the GM client.
• EMC Clariion - Provided support, configuration, and PowerPath installation for an EMC CX-320 Clariion array. This responsibility includes SAN zoning on a Connectrix switch fabric infrastructure , storage provisioning, and performance monitoring. I support many engineers whom access this storage array for many purposes including BUR Sun based Tivoli TSM , and Windows File and Print servers.
• Server Deployments - One of my on going activities with EDS was coordinating with the EMC SAN storage team, Enterprise Networking team, Tools Team monitoring , and BUR Backup and Restore team to deploy new servers into the GM production environment. This task involves coordination of all teams to ensure a new server deployment is executed flawlessly. Using my Cisco and EMC training as a guide, I use industry best practices to ensure that the new server conforms to all security, performance, and availability thresholds established by the customer.
• Microsoft Vista - Official beta tester for the new Microsoft client operating system. I was a member of the TAP Technology Assessment Program a Microsoft Partner program which evaluated the operating system to ensure that current enterprise applications worked successfully with the new OS. I worked with EDS and Microsoft to resolve several bugs / and performance issues I found to ensure the product was ready for world wide release. Many 3rd party application were tested including Checkpoint SSL VPN, Cisco VPN, Lotus Notes, and many more.
• Microsoft Office 2007 - Official beta tester for the Microsoft Office 2007 suite. I was a member of the TAP Technology Assessment Program a Microsoft Partner program that evaluated Office 2007 beta to ensure the new features and functionality worked as designed. During this program we tested the new Office suite including Visio through many day to day tasks, including email composition, collaborative sharing through Microsoft Sharepoint, and interaction with many third party products. This collaborative effort with Microsoft ensured that the Office Suite was a world class product ready for enterprise deployment.
• Shunra - Subject Matter Expert for this network simulation device. This device allows our teams to simulate network conditions including latency, bandwidth, and load to better assist SA Service Assurance testing before releasing a product into production. We have used this device to simulate Microsoft SMS software distributions pushes to multiple clients on a simulated remote site. In the past we have had issues with this specific Tier 3 site and this device has allowed us to prevent many bandwidth / latency issues before rolling the patch / packages to production. I am currently working on worldwide network simulation templates to allow testers to simply pick a remote site and a primary data center and proceed with their required certification testing.
• Trend Micro Virus Scanning / Symantec Mail Security- Requested by GM senior leadership to secure and protect GM Lotus Notes environment from virus attack threat through e-mail distribution. Successfully completed project in one night. Project saved GM and EDS significant time and costs in cleaning up workstations and gave GM better control of virus outbreaks.
• Quick Place - Manage and monitor this ongoing project as lead engineer in providing Quick Place service to GM. Address constantly changing requirements in offering the client an easy-to-use Web collaboration interface. Currently assessing sizing and performance methodologies to employ the right approach needed to support the service. This effort currently includes migration and build from Windows based servers to the new P series-based AIX 5.3 architecture using an automated site by site migration strategy.
• Quick Place External GPLD Project - As lead engineer on this project, I designed and developed a migration plan for GM external Quick Place offering. The end result of this project will allow end users to utilize a common ID and password for access to this team collaboration site. This project involved nearly 100 web sites, 13,000 users, and over a TB of data that needed to be migrated. Each site had unique requirements, and a very tight timeline. Working with 3rd party vendors, and the Operations team I came up with a solution that minimized impact to the sites themselves and end users yet still met the deadlines that were required of us.
• GMAM Domino Domain - Provided comprehensive direction for project accommodating special requirements for a stock trading organization. As lead engineer, designed a secure Lotus Notes environment, which required extensive research in SEC/OCC regulations and close work with vendors to create a best in class system to meet GMAM needs. As project manager and project lead, adhered to project plan, coordinated customer/vendors meetings, and kept the lines of communication open between the organizations involved.
• IBM Director Hardware Monitor - Saved GM significant costs by designing a service that allowed operations team to quickly identify hardware/software issues before potential impact on the integrity and availability of GM's user data. Eliminated need for onsite personnel by enabling the tool to track and report preventative failures and to reboot during a hardware emergency. Ensured continuing project success by creating training materials for fellow team members and leading training sessions.
• R5011 Upgrade - Succeeded in testing, packaging, and supporting a seamless server upgrade with only minimum interruption for server downtime. Upgrade successfully slashed the amount of deployment human errors, and saved hundreds of man hours for deployment by reducing deployment times up to 75 .
• Successfully elevated EDS's trusted partner status with GM through the numerous project completions and cost-effective solutions that gave GM a higher comfort level and satisfaction with the work of EDS.

System Engineer

Confidential

In this position I provided monitoring, administration, and maintenance of the GM Lotus Notes Environment through a major Domain consolidation project. This support included IBM OS/2 Warp and Windows NT 4.0 operating systems and various IBM hardware platforms. My other duties involved server build-out, installation of new releases and optimization of monitoring solutions. During this position I also developed the first centralized hardware monitoring solution for the Lotus Notes Environment globally. End user problem resolution and support was a day to day activity in this role

System Engineer

Confidential

In my position at ANR Pipeline I provided vendor hardware and application support for all the sites 1,200 employees at the main Downtown Detroit Site. This support included both Compaq now HP server support, IBM Desktop / Laptop, and Toshiba Laptop hardware repair and service. This position included experience with Ghost, Novell Netware, and Windows NT 3.51 and 4.0 servers. I also assisted in constructing and supporting the Citrix Desktop and Servers to serve multiple remote users. The Citrix implementation at ANR was constructed to allow a consistent set of tools applications to end users and simplify software upgrades. This was a challenging role serving as the sole Level 3 support person for the site. This responsibility also included training end users on new technologies.

Desktop Support Engineer

Confidential

In this position I pioneered an automated method to deploy Lotus Notes clients to several hundred remote users. This method utilizing Install Shield allowed remote users to simply put in a CD, click two install packages and their lotus notes client would be configured for immediate access. This process ensured that end users would not have to endure a complicated client setup and allowed a local replica copy of their mail file to be ready to use. My other duties included migration planning and support for the approx 800 users onsite. This position included desktop support for both Windows and Macintosh clients, and Compaq server support.