| Summary of Qualifications: | - 18 years of experience working within a Windows/Linux/UNIX support role, from user support to systems administration.
- Built Redhat application servers for digital media management.
- Management of a Redhat Linux firewall via IP tables.
- Built and configured Redhat Linux servers with Nessus, Nmap and Wireshark application for performing routine network vulnerability and packet analysis.
- Built bash shell scripts for user, group and folder creation with assigned permissions.
- Installation and configuration of Moodle Learning Management System on Redhat servers with an Active Directory group creating link for automatically creating web-based courses.
- Routine Redhat server patching and kernel updates on production and test server environments.
- Extensive Windows Mac OS client user support and server systems administration experience within an enterprise environment.
- Configured Redhat servers for Microsoft Active Directory and Print Server integration.
- Configuration of rsync jobs for web development server to production server data updates and migration.
- Has designed and supported server systems, including OS installation upgrades, configuration management, performance analysis and software tuning.
- Have experience building tuning custom virtual servers for both test and production environments.
- Administration of web server and application services within a Linux and windows environment.
- Extensive administration and support for servers within a Microsoft Active Directory domain.
- Systems management and troubleshooting for the Exchange 2010 mail system and Sharepoint 2010 environment.
- Administration of Amazon Rackspace cloud services platforms.
- Developed, implemented and documented disaster recovery plans for both commercial and local government entities.
- Several years of telecommuting experience.
- 21 years of proven dedication and leadership through military service.
- Highly motivated and able to troubleshoot problems with minimal supervision
- Ability to create close working relationships with colleagues and adequately meet and satisfy the needs of the client.
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| Skills: | Microsoft Server 2000-2012 , Solaris 8-11, Linux SuSE, Redhat, Ubuntu, CentOS, Knoppix, Kali, Fedora , Rackspace, Amazon AWS, Google Apps, Openstack, Vmware, Virtualbox, KVM, Chef, Shells bash, csh, ksh, zsh , C/C , Splunk, nessus, wireshark, nmap, barracuda Firewall/VPN, zabbix, websecurify |
| Experience: | | Lead Systems Administrator Confidential | | Implemented systems administration best practices for overall IT infrastructure. Implemented zabbix monitoring system for examining server application health for production systems. Authored disaster recovery business continuity planning documentation for company. Built openstack development environment for development group to stage production applications prior to deployment on production servers. | | IT Engineer - Cloud Systems Confidential | | Managed assigned customer accounts. Built customized development production environments per customer requests within both commercial and hybrid cloud environments. Guided customer decisions on best practices for systems-related implementations. Performed physical data center to cloud data center migrations, as well as, disaster recovery implementations for customer business continuity. | | Systems Administrator Confidential | | Performed user systems-related administration of university servers and application systems. Performed weekly server systems application updates and equipment maintenance. Ran security tests on web-based application systems. | | Applications Analyst Confidential | | Maintained user access to corporate network and applications. Maintained support for corporate resources and applications. Provided support in deploying and supporting both administrative and casino gaming applications, system upgrades and application updates and configurations. Designed and Implemented a test gaming environment for testing new gaming system implementations and global corporate network environmental changes. | | Systems Engineer Confidential | - Performed external client software and hardware implementations of both flagship products and
- supporting company product line software. Wrote and maintained server administration scripts for monitoring server and application health. Supported internal systems administration of US corporate offices.
| | Unix Administrator Confidential | - Managed smooth operation of a Sun Solaris multi-user disaster recovery system for end users.
- Managed Sun systems including: hardware and software configurations, networking, and installation of Solaris UNIX operating system and Sun application software. Dutiesincluded: setting up new systems and user accounts, maintaining documentation, installing UNIX software and patches, troubleshooting of systems and network configurations. Helped maintain Veritas server backup tape library. Provided occasional off-shift system administrator coverage as needed and Provided on-call after hours support.
| | Data Communications Specialist Confidential | - Conducted site evaluations at New York State County Health Departments, as part of a Federal Bio-
- Terrorism Disaster Preparedness Team, for the purpose of upgrading and safe-guarding
- communications systems and network infrastructures against potential bio-terror threats.
- Implemented and maintained emergency network systems between county public health facilities, the State Department of Health and Federal Emergency Management Agency. Evaluated alternative
- networking and communication solutions based upon the area of operation for each county,
- implementing redundancy within the county network and Emergency Operations Center.
- Contributed to building of state-wide videoconferencing network and wrote documentation for utilizing and troubleshooting system equipment for county sites. Performed detailed client site
- surveys and provided documentation of existing/future network, communication and server system
- environments. Installed and configured new communication and network-related systems within
- existing infrastructure. Performed follow-up visits to ensure sustained integration with existing
- systems. Provided detailed documentation on how new technology solution integrated with existing
- infrastructure, how to use new systems and how to troubleshoot any tier 1 issues should they arise.
- Mentored and directed junior technicians with respect to their individual regional support areas.
| | Help Desk Manager Consultant Confidential | - Managed 24/7 state help desk to resolve network-related problems. Setup maintained Help Desk
- call log to ensure that all problems referred are recorded and resolved in a timely manner. Made
- diagnoses of problems to determine if caused by network, software, or hardware error. Provided
- high-quality technical support and detailed troubleshooting. Recommended changes in procedure or
- network configuration to optimize operational efficiency. Configured network mapping, IP
- addressing, and wide area network connections.
| | Field Engineer Confidential | - Performed network account maintenance, including adding and removing names from the networks,
- adding nodes to the network, moving work stations and installing applications. Provided account
- administration, wrote/implemented log-on scripts, and Provided technical support for 6,000 end
- users. Created various accounts i.e. Remote Access, MS Exchange, NT for users on network system. Performed data acquisition on gas turbines for prototype power systems. Performed calibration and maintenance of electrical hardware and computer hardware and software. Wrote menu-driven graphical user-interfaces in a C/Unix environment to assist in the data acquisition process.
| | Technology Intern Confidential | | Designed/Implemented process for encrypting and electronically delivering confidential job title, court and budget documents between the Unified Court System's state regional offices. Traveled to state County Jury Offices and converted jury form's scanning systems from an OS/2 client/server environment to a stand-alone Windows 9x platform. Designed graphical-user interfaces with access to numerous databases for background tracking purposes. | | Tech Support Analyst Confidential | - Provided consulting and troubleshooting services to end-users in use of P.C. and network
- applications i.e. WordPerfect, Lotus, DBASE, et.al. Performed file transfers between local PC's, file servers and remote systems. Installed/configured PC applications, memory, network hubs, switches, routers, modems and other associated data communications equipment. Identified corrected hardware and software problems. Ran and installed network cables coaxial, Ethernet, xyplex . Built upgraded computers for end-users. Instructed end-users in the use of standard office software applications. Wrote UNIX Scripts for network traffic monitoring.
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