We provide IT Staff Augmentation Services!

Sales Support Specialist Resume Profile

2.00/5 (Submit Your Rating)

TX

Hire Now

Objective

I am seeking a position which provides a challenge and maximizes my telecommunication and engineering skills. I am a self-starter whose work ethic has allowed me to advance into technical positions which require analytical, organizational and interpersonal skills. I am detail oriented and works well independently or as a member of a team and thrive in an environment which tests all aspects of my experience.

Work Experience

Confidential

Sales Support Specialist

Responsibilities are updating inventory, loading vehicles into the database, providing text for advertising and posting vehicles onto the web.

Confidential

Lead Field Engineer

  • Provided maintenance and support services for all aspects of the State of Texas Attorney General's Office's telecommunications infrastructure.
  • Performed system administration, maintenance and repairs including moves, adds, and changes. For all 469 sites state wide.
  • Planned, organized and implemented telecommunications-related enhancements and hardware and software upgrades.
  • Responsible for coordinating a team of technicians to dispatch and meet SLA requirements.
  • Provided Witness and Edify troubleshooting and support.
  • Demonstrated extensive knowledge in ACD routing, IVR screen pop application, call accounting, AVST voice mail administration, Fujitsu PBX programming, and T1 networking/installations.
  • Planned and supported office moves and new building installations including paging systems installation and maintenance.
  • Responsible for Call Reports and System outage logs.
  • 15 years of Extensive knowledge with cabling and terminations. 25-pair cabling, 6650 block, patch panels, mounting racks, RJ45 terminations, T1, ISDN connections and more.

Confidential

Telecommunications Engineer

  • Performed inside/outside plant cabling and cable splicing for CAT5 and fiber optic.
  • Programmed key systems and the F9600 as a contractor for Fujitsu.
  • Provided customer service to multiple site locations, trouble shooting outages and providing solutions.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship