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Administrative Assistant Resume

Washington, DC


Obtain a position in the Administrative field, grow within the company so that my current skills can expand and provide exception work to an exceptional work environment.


Confidential, Washington, DC

Administrative Assistant

  • Purchasing computer equipment and supplies for the Engineering Professors
  • Tagging equipment of a certain monetary value and entering it into our inventory system
  • Working with Professors to ensure that their equipment is delivered to the appropriate department.
  • Collaborated with Helpdesk Technicians in having the all equipment for a particular purchase and that all the requested software has been installed.
  • When upgrading professors PCs, collected fund for purchase of old machines and having to applicable forms to sign before releasing new PCs.
  • Writing correspondence for the Director of the Department.
  • Answer all inquiries in regards to when the purchases will or have arrived.
  • Corresponded with accounting to make sure Purchase Orders are created for purchases over a $25,000
  • Processed immediate purchases on P-Card when needed.

Confidential, Washington, DC

Admissions Assistant

  • Opening mail to be distributed to the appropriate person or department
  • Date stamping mail and sorting according to type of mail. (Ex. Transcripts, Letter of reference)
  • Receiving mail via UPS, Fed Ex, USPS, etc
  • Determining whether documents received by the University are Official, Unofficial or Questionable. If questionable, given to a senior Graduate School specialist to determine its validity.
  • Filing, creating folders for students who are applying for graduate school.
  • Assisting applicants via email with their inquiries regarding their application
  • Updating applications in Apply Yourself
  • Answering phone calls received through the mail office line

Confidential, Washington, DC

HelpDesk Analyst/Supervisor

  • Installed and repaired peripherals such as Printers, Scanners, Mice, Keyboards, etc.
  • Troubleshooting hardware and software issues.
  • Created OS Images using Symantec GhostCast Software.
  • Created Scripts to be sent to PCs over the network using Symantec Netwizard
  • Installed Windows 2000, Windows XP, Office 2000 & 2003
  • Answered incoming calls by users.
  • Remote to user’s machine using Dameware Mini Remote
  • Reset, Unlock accounts in Active Directory
  • Replaced & Re-imaged hard drives for such machines as Dell Optiplex GX 260, GX 270, SX 270, SX 280, GX 620 & Dell Latitudes and Inspirions
  • Resolved technical issue via Telephone, Email and user’s work area.
  • Logged calls into ticket system and state resolution when closing ticket.
  • Installed Software and setup Blackberry Phones.
  • Working with Telecomm & testing new wireless devices.
  • Created Project Plans for Technical Projects.
  • Managed 3-5 Employees
  • Managing Timesheets, work with my superior on Evaluations.
  • Use of a tool called Shavlik to send up updates; such as Windows update, Adobe Updates, etc
  • Maintained and updated all laptop models; specifically Dell & HP but sometimes Macintosh.

Confidential, Washington, DC


  • Answer high volume of incoming calls, directed them to appropriate person
  • Typed Memos for different Directors
  • Retrieve current medical credentials from different doctors working at the facility
  • Ordered supplies, scheduled the conference room meetings, & helped organize office functions.
  • Assisted the Nursing Director with the completion and creation of forms for employees.

Confidential, DC


  • Installation of Dell PCs
  • Removal of old PCs
  • Transfer data from old system to new
  • Setting up of new PC and connecting it to the domain
  • Mapping network Drives
  • Setup of network, shared and local printers
  • Giving users access to internet by using DNS
  • Entering progress data in Excel Spreadsheet.

Confidential, Washington, DC

Administrative Assistant

  • Put together proper paperwork for different cases filed.
  • Put cases together to be mailed to plaintiff & attorney
  • Grammar checked all files.
  • Answer calls and directed them to appropriate person.

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