We provide IT Staff Augmentation Services!

It-technician Resume

Watervliet, NY


  • Highly organized, dependable, and hard working.
  • Quick learner, ability and determination to meet deadlines and goals


  • Microsoft Server 2004 - 2008r2 Database Development
  • Open Source Linux Based Applications TCP/IP
  • Microsoft Exchange LAN/WAN Technology & Applications
  • Active Directory Domain Services Router Interfaces & Internal Component
  • Visual Basic IP Addressing & Subnet Design
  • Virtual LANs (VLANs) Project Planning
  • Network Standards & Protocols


Confidential, IT-Technician

  • Desktop support duties and dealing with customers
  • Troubleshooting Windows 7 applications and OS
  • VmWare, thin client setup on a network, and PC setup on a network
  • Network monitoring, permissions and troubleshooting individual accounts
  • Using Lansweeper, Remote Desktop and Active Directory
  • Using ReadyDesk, or other similar ticketing system
  • Installation of desktop hardware / peripherals and printers
  • Lifting up to 50 lbs. of equipment, and running cable over and under furniture/rugs
  • Installation and support of O365
  • Imaging PCs, and server maintenance
  • Supporting Lotus Notes migrating profiles and documents between PCs
  • Assistant managing employees for daily operations
  • Training entry techs in documentations and hands-on support

Owner/ Operator

Confidential, Watervliet, NY

  • Computer repair
  • Web Design and repair
  • Diagnosis/ Troubleshooting
  • Maintain company domains
  • PC customization
  • On site repair
  • Rewiring and Ethernet installations


  • Customization and hardware repair
  • Antivirus Removal
  • Troubleshooting and diagnosis
  • Onsite repair for residence and business clients


  • Monitor adults for addiction behaviors
  • Perform drug and urine screens to ensure sobriety
  • Hold groups on addictions, drug and alcohol abuse

Residential Program Manager

  • Coordinate Contacts between the agency networking, caseworkers, State counties and parents
  • Certified to Hold Family Coach visits
  • Contact managerial liaison with the OCFS
  • Responsible for the supervision and training of employees


  • Event setup
  • Strip/Wax Floors

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