It-technician Resume
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Watervliet, NY
SUMMARY
- Highly organized, dependable, and hard working.
- Quick learner, ability and determination to meet deadlines and goals
SKILLS
- Microsoft Server 2004 - 2008r2 Database Development
- Open Source Linux Based Applications TCP/IP
- Microsoft Exchange LAN/WAN Technology & Applications
- Active Directory Domain Services Router Interfaces & Internal Component
- Visual Basic IP Addressing & Subnet Design
- Virtual LANs (VLANs) Project Planning
- Network Standards & Protocols
EXPERIENCE
Confidential, IT-Technician
- Desktop support duties and dealing with customers
- Troubleshooting Windows 7 applications and OS
- VmWare, thin client setup on a network, and PC setup on a network
- Network monitoring, permissions and troubleshooting individual accounts
- Using Lansweeper, Remote Desktop and Active Directory
- Using ReadyDesk, or other similar ticketing system
- Installation of desktop hardware / peripherals and printers
- Lifting up to 50 lbs. of equipment, and running cable over and under furniture/rugs
- Installation and support of O365
- Imaging PCs, and server maintenance
- Supporting Lotus Notes migrating profiles and documents between PCs
- Assistant managing employees for daily operations
- Training entry techs in documentations and hands-on support
Owner/ Operator
Confidential, Watervliet, NY
- Computer repair
- Web Design and repair
- Diagnosis/ Troubleshooting
- Maintain company domains
- PC customization
- On site repair
- Rewiring and Ethernet installations
Confidential
- Customization and hardware repair
- Antivirus Removal
- Troubleshooting and diagnosis
- Onsite repair for residence and business clients
Confidential
- Monitor adults for addiction behaviors
- Perform drug and urine screens to ensure sobriety
- Hold groups on addictions, drug and alcohol abuse
Residential Program Manager
- Coordinate Contacts between the agency networking, caseworkers, State counties and parents
- Certified to Hold Family Coach visits
- Contact managerial liaison with the OCFS
- Responsible for the supervision and training of employees
Confidential
- Event setup
- Strip/Wax Floors
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