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Computer Operator Resume

Greensboro, NC

OBJECTIVE

Seeking a position to advance IT knowledge and skills.

PROFESSIONAL EXPERIENCE

Confidential

Greensboro, NC

Computer Operator

  • Real - time monitoring and data backups on tapes of HP 3065 mainframe in order to proactively detect and prevent service disruption
  • Schedule technicians and assignments
  • Provide after-hour customer assistance in a highly professional manner including the secondary Help Desk support function for PCs, printers, and pagers
  • Ensure that all started tasks and online system are activated and functioning properly
  • Monitor Batch Processing and OS operation systems
  • Provide assistance o technical support personnel in the timely resolution of system problems
  • Work with applications and appropriate support personnel to resolve any production ABENDS in a timely fashion
  • Proactively notify vendors when service is required to restore systems to operation
  • Log and report all problems in the appropriate problems management system as well as the timely issuance of the standard shift report
  • Manage the tape for the loading and unloading of tapes for properly offsite shipment and receipt of system tapes for both normal operations and Disaster Recovery Operations and support
  • Operate and generate printed reports and output on form the system laser printer as necessary
  • Repair printers
  • Build and maintain standard operating procedures
  • Data entry

Confidential

Rochester, NY

Computer Operator

  • JES2/JES3 JCL data backup on tapes
  • Log and report all problems in the appropriate standard shift report
  • Experience MS Office Programs (Excel, Word, Outlook)
  • Monitor Batch Processing and OS operating systems nationwide
  • Ran JES2/JES3 JCL batch jobs to create training reports

Confidential

Charlotte, NC

Computer Operator

  • System manager for GenRad circuit board tester
  • Pack and shipped order for clients
  • Installed software for HP 3065C+24D circuit board test system
  • Modified terminal ports for remote access
  • Design a project with co-workers that saved Confidential over $100,000

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