Computer Operator Resume Greensboro, NC - Hire IT People

OBJECTIVE

Seeking a position to advance IT knowledge and skills.

PROFESSIONAL EXPERIENCE

Confidential

Greensboro, NC

Computer Operator

Real - time monitoring and data backups on tapes of HP 3065 mainframe in order to proactively detect and prevent service disruption
Schedule technicians and assignments
Provide after-hour customer assistance in a highly professional manner including the secondary Help Desk support function for PCs, printers, and pagers
Ensure that all started tasks and online system are activated and functioning properly
Monitor Batch Processing and OS operation systems
Provide assistance o technical support personnel in the timely resolution of system problems
Work with applications and appropriate support personnel to resolve any production ABENDS in a timely fashion
Proactively notify vendors when service is required to restore systems to operation
Log and report all problems in the appropriate problems management system as well as the timely issuance of the standard shift report
Manage the tape for the loading and unloading of tapes for properly offsite shipment and receipt of system tapes for both normal operations and Disaster Recovery Operations and support
Operate and generate printed reports and output on form the system laser printer as necessary
Repair printers
Build and maintain standard operating procedures
Data entry

Confidential

Rochester, NY

Computer Operator

Confidential

Charlotte, NC

Computer Operator