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Computer Technician Resume

New, JerseY

OBJECTIVE:

I would like to offer myself for a permanent position in the field of Helpdesk/Desktop Support, fully utilizing my professional/technical skills and personal abilities.

Hardware: Troubleshoot and replace computer hardware i.e., changing and formatting hard drives. Replacing peripheral hardware. Imaging hard drives. Perform Operating system and software upgrades.

Software: Windows 95, 98, 2000, XP and Windows 7 Office 2000, XP, 2003, 2007 and Office 2010, Acrobat /PitStop 6.0 and X Pro, Quite Imposing. Docucare certified for maintaining Xerox 5800, 5680, 5355, 5799, Docucolor 40, Docutech DT 135 and DT 6180.

CAREER PROFILE: Over 10 years specializing in PC Technical Support for Various Clients As A Certified PC Tech. (A+). Achieved high level of customer satisfaction through patient, methodical approach to problem resolution. Turned around tense situations with irate customers into positive outcomes.

WORK HISTORY:

Confidential, New Jersey

Computer Technician

Build computer to client’s specification, with support and maintenance within the organization's Desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, imaging hard drives. Also troubleshoot problem areas (in person, by telephone, or via e - mail)

Confidential , New Jersey

Docutech Operator/Shift Lead

Responsible for managing and maintaining financial copy shop. Trained employees to use state-of-the-art equipment. Responsible for meeting client deadlines in a fast pace environment. Operate perfect binding, utilizing the Bourg Binding System - BB3002, also Xerox Docucolor 2045 with Ex2000 Fiery, DT135 with Booklet Maker, DT6115 with Booklet Maker, Docusp2000 Fiery, and Igen 3 Certified Operator. Kodak Digimaster 9110 and Heidelberg Heavy Duty Cutter.

Confidential , New York

Docutech Operator/Shift Lead

Responsible for managing and maintaining financial copy shop and shipping department. Responsible for meeting client deadlines in a fast pace environment. Operate Perfect binding, utilizing the Bourg Binding System - BB3002, also Xerox Docucolor 2045 with Ex2000 Fiery, DT135 with Booklet Maker, DT6115 with Booklet Maker, Docusp2000 Fiery, Kodak Digimaster 9110 and Heidelberg Heavy Duty Cutter.

Confidential, East Elmhurst, NY

Computer Technician

Responds to user requests for service; troubleshoots problems and develops solutions; makes repairs to equipment and arranges for other servicing needs. Assists in evaluating new hardware and software. Diagnose and repaired hardware failures; maintains inventory of equipment and parts.

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