Â Adminstrator Consultant Resume Latham, NY - Hire IT People

SUMMARY

Design and develop comprehensive learning solutions that blend classroom sessions, paced eLearning, job aids, and knowledge assessments.
Design and develop online eLearning courses for a primary audience of 4,000 learners and a potential audience of 30,000 learners.
Topics: Onboarding new hires, business effectiveness skills, procedures and processes, insurance coverages, software applications, and customer service and claims handling skills.
Create and edit audio and video clips to include in eLearning.
Consult with business units to do needs analysis and determine training needs to provide recommendations for the development of learning solutions.
Responsible for meeting multiple project deadlines while balancing project priorities.
Perform various project management duties as needed, including leading and participating on matrixed, virtual teams for learning solution initiatives.
HTML

SKILLS

Learning Content Mgmt. System, Excel, PowerPoint, and Word,WebEx and Sametime Web Meetings,Articulate Studio and Storyline,Some Captivate and Flash,Some Fireworks, PhotoShop, Dreamweaver, HTML,Audacity and Cool Edit audio editors,Brainshark,Corel Video Studio,Perception,Raptivity,SharePoint,SnagIt,Vignette, CMS

PROFESSIONAL EXPERIENCE

Confidential, Latham, NY

Adminstrator Consultant

Responsibilities

Design and develop comprehensive learning solutions that blend classroom sessions,self - paced eLearning, job aids, and knowledge assessments.
Design and develop online eLearning courses for a primary audience of 4,000 learners and a potential audience of 30,000 learners.
Topics: Onboarding new hires, business effectiveness skills, procedures and processes, insurance coverages, software applications, and customer service and claims handling skills.
Create and edit audio and video clips to include in eLearning.
Create the visual design and layout of departmental content templates.
Create and maintain learning Websites totaling approx. 150 pages.
Develop an online learning community in SharePoint for all company trainers and subject matter experts involved in training.
Create on-line evaluations, assessments, and surveys with Perception software.

Confidential, CT

Customer Service Representative

Responsibilities

Handle customer questions and requests via phone and mail.
Defuse irate customers.
Process changes to Automobile insurance policies.

We provide IT Staff Augmentation Services!

Â adminstrator Consultant Resume

Latham, NY

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship