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Sr. Customer Support  engineer Resume

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Washington, DC

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SUMMARY

To obtain a position as a technician or troubleshooter with years of communication and technical capabilities, positive customer service and strong troubleshooting skilled and work ethics, looking forward to helping your fast pace and growing business achieve high quality service and production.

TECHNICAL SKILLS

  • Installed and dissembles of monitors, hard drives, software upgradesvolt meter, ammeter, pressure gauges, power tools, metric tools
  • Maintain log records on laptop
  • Positioned, align, leveled equipment and machinery
  • Repaired and maintain collators, letter inserters, stamp machines, copiers and printers.

PROFESSIONAL EXPERIENCE

Confidental, Washington DC

Sr. Customer Support  Engineer

  • Diagnose all mechanical and electronically control system components and devices on Xerox Hi volume equipment 5090 and Docucolor some but not all units that I have service
  • Conduct tests, repairs, installations, assembles of machinery and equipment
  • Analyze technical data,
  • Use of volt meter, ammeter, pressure gauges, power tools, metric tools
  • Positioned, align, leveled equipment and machinery
  • Installed and dissembles of monitors, hard drives, software upgrades

Confidential, IL

Field Service Engineer

  • Repaired treadmills, cross trainers and bikes.
  • Assemble barbells upgrade software, diagnose all problems for all units
  • Perform adjustments, disassembles, parts replacements
  • Maintain log records on laptop
  • Selling parts and supplies assemble
  • Trained certified and licensed to repair maintain all equipment for this company

Confidential, NJ

Appliance Technician

  • Replace worn or defective parts
  • Service and repair domestic and commercial appliances
  • Installed equipment
  • Repaired washer’s dryers, refrigerators, microwaves and AC units.

Confidential,MD

Appliances Technician

  • Replaced switchers, gears, transformers, circuit boards belts, and bearing.
  • Disassemble and reassemble all appliances welding, compressor replacement, shop/bench work performed in warehouse
  • Refer to diagrams, products manuals, and troubleshooting guides for Samsung, GE, Whirlpool, Frigidaire, Kitchen Aid etc.
  • Repaired hood vents and most high end appliances Thermador, Viking, Dacor some but no all I have serviced
  • Trained certified and licenses to repair appliances for this company
Confidential,  VA

Field Service Technician

  • Repaired and maintain collators, letter inserters, stamp machines, copiers and printers.
  • Maintain equipment that feed paper, plates, and envelopes.
  • Repair copiers, printers sorters, binders, and paper cutters are other defective equipment that I have serviced
  • Trained certified and license to repair manufactured equipment

Confidential, CO

Appliance Technician

  • Conduct test to locate malfunction mechanical and electronically
  • Calibrate or adjust appliances installation and repair
  • Analyze operation of malfunctions of electrical and mechanical equipment
  • Trained certified and license to repair equipment for this company

Confidential, CO

Field Service Technician

  • Assemble and break down of all equipment copiers/printers
  • Repair, replace all parts, devices, control boards
  • Refurbish, setup, adjust, calibrate, and reconditioned all equipment or systems
  • Maintain daily logs
  • Use of power tools metric tools and meters

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