Technical Support Specialist Resume

SUMMARY

Design Networks and install Windows Servers
Install corresponding network hardware including routers, switches, firewalls and related equipment.
Optimize performance and ease of use for end users.
Supervised and managed up to six employees
Provide support for USB and HDMI interface devices
Determine Hardware problems and solutions
Provide remote log in support when required, to troubleshoot all types of system problems

SKILLS

WORK EXPERIENCE

Confidential

Technical Support Specialist

Provide Windows and application support for all problems involved with efficient operation of all versions of Windows and Windows Server
Provide support for USB and HDMI interface devices
Determine Hardware problems and solutions
Provide remote log in support when required, to troubleshoot all types of system problems

Confidential

Self Employed / Business Owner

Directly involved in cost reduction and limiting annual budget while meeting customer requirements
Perform on site computer, server, printer and network internet setup
Design Networks and install Windows Servers
Install corresponding network hardware including routers, switches, firewalls and related equipment.
Optimize performance and ease of use for end users.
Supervised and managed up to six employees

Confidential

Service Technician

Confidential

Service Manager

Confidential

Service Technician

Maintained and supported various type of Electronic cash registers and bank encoding machines
Provided hardware and software support for back office multi-user business computers