Desktop ManagerÂ Resume Washington, DC - Hire IT People

OBJECTIVE:

Management, merchandising and customer service experience will add exceptional value to a company.

HIGHLIGHTS:

Strong background in management. Experience supervising and training Students and employees.
Skilled at merchandising products to meet changing market demands.
Contribute to profitability with attention to detail. Saved more than $20,000 by pinpointing purchase order errors.

SKILLS:

Computer skills include Microsoft Windows 7, 8, XP, Office 2010.
Plato, Laces, Auto skill, Leaner Web, NWRC Proctor, and CASAS Proctor.
President of Conceive It and Achieve It Club - Confidential .
President of Radiology class of 2005, and National Scholars Honor Society member.

EXPERIENCE:

Desktop Manager

Confidential, Washington, DC

Responsibilities:

Manage daily operations and staff
Provide second level assistance to outside clients
Responsible for monitoring products such as computers, monitors, CPU chips, network cabling and services.

Help Desk - Project Assistant

Confidential

Responsibilities:

Numara Trick it for clients, repair computers, install and setup computer labs, installing computers for
Networks. Problem solving for clients computers, software and printers.
Provide second level assistance to outside clients.
Responsible for monitoring products such as computers, monitors, CPU chips, network cabling and services.

Project Assistant

Confidential

Responsibilities:

Performs administrative and educational duties essential to operation of the workforce development center.
Preparing reports and correspondence, maintenance, and confidentially of records of all students enrolled in adult literacy lab. Negotiated with outside literacy centers for services and students.
Administering the CASAS exam, Plato and Achieve3000, Assists students to understand computer keyboard software and repair computers, NWRC Proctor, and CASAS Proctor, Leaner Web.

Mayor’s Green Summer Program

Confidential

Responsibilities: