Technician Resume Â Alexandria, Virginia - Hire IT People

SUMMARY:

I'm an IT professional, a student of the discipline of Information Technology. I'm actively seeking opportunities in the field. I possess 8yrs experience in IT, 7yrs professionally. I possess knowledge of hardware, software, and network. I have troubleshoot, resolved, document various issues.

SKILLS:

Excellent problem - solving abilities Desktops, Laptops, Netbook, Tablet PC's, MAC's,Windows and Mac Servers, Printers, Scanners, USB devices
Network maintenance Microsoft Office suites, Microsoft Outlook, Cloud, System upgrades Interactive Client, Lotus Notes, Remedy, Remote
System backups Desktop Connection, Symantec PC anywhere, Data backup and retrieval Cloud
Excellent communication skills Switch, Bridge, Router, Gateway, Access Point, Excellent diagnostic skills Wi-Fi, Proxy Server, VPN, VOIP, DSL, Cat 5e, Active Directory, Users, Groups, Group Policies

PROFESSIONAL EXPERIENCE

Contractor

Confidential, Alexandria, Virginia

Responsibilities:

Short-term position with Evolver for USPTO
Technician in a call center
Providing technical support for government employees
Troubleshoot and Resolve issues related to Outlook Migration
Create Tickets, Resolve tickets in a timely manner
Create accounts
Remove accounts
Add Personal Folders
Move user to cloud through active directory

Onsite Technician

Confidential, Baltimore, MD

Responsibilities:

Short-term assignment with Confidential
Served as an Onsite Technician for private school
Troubleshoot and resolve various technical issue for administrative staff and teachers
Perform imaging of laptops for deployment

Technician

Confidential, Wayne, PA

Responsibilities:

Short-term technical assignment for Unisys
Served in a team of technicians for Capital One Bank
Performed migration and configuration of workstations and teller machines
Configure workstations and teller machines for use

Technician

Confidential, Washington, DC

Responsibilities:

Short-term technical assignment for Electro-Rent
Served with a team of technician performing break-down of hardware and audio/visual equipment
Pack hardware and audio/visual equipment for shipping

Technician

Confidential, Gambrills, Maryland

Responsibilities:

Short-term technical assignment for ACPS
Served with a team of technicians providing support for 1500 students
Setup and configure laptops for student use
Troubleshoot and resolved variety of issues for students

Technician

Confidential, New York, NY

Responsibilities:

Short-term technical assignment
Served with a team of technicians on printer deployment
Configured and deployed various HP laser printers for deployment
Coordinated with users in using the laser printers

Consultant

Confidential, Ft Washington, MD

Responsibilities:

Delivered time sensitive consultation, troubleshooting, resolution of IT issues
Delivered hardware, software, and network installations and configurations
I have migrated clients from XP to Windows 7 and higher

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Technician Resume

Alexandria, VirginiA

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