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Office Manager, Dispatcher Resume

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Mansfield, TexaS

SUMMARY:

  • Organized, focused, and results - driven professional with an exceptional eye for detail. Solid experience as a Buyer/Planner and Contract Specialist in the Aerospace Industry.
  • Management experience includes ensuring compliance with budget specifications, quality standards, and critical timelines.
  • Excellent interpersonal skill with proven ability to build and maintain professional relationships, networks, and partnerships with all levels of management and vendors, suppliers, peers, and customers from diverse backgrounds and cultures.
  • Develop and deliver clear and concise presentations, reports, and documents promoting sound decision-making.
  • Skilled communicator accustomed to cross-functional coordination and procedural documentation.
  • Proven ability to work successfully with diverse individuals to achieve goals and meet targets on time with increased efficiency.
  • Manage personnel effectively concentrating on high quality standards, timeliness and safety.
  • Provide inspirational team leadership and counseling to subordinates that increases morale and raises performance and productivity levels. Strong decision-making skills, judgment, and outstanding initiative. Exceptional skill demonstrated when working under high pressure.
  • Extremely focused and motivated to achieve in a fast-paced, demanding environment that promotes teamwork but can identify and resolve issues independently.
  • Goal-oriented self-starter with highest levels of personal initiative, integrity, and work ethic.

TECHNICAL SKILLS:

  • Microsoft Office Suite
  • Project Planner
  • ENOVIA
  • SRM
  • SAP

PROFESSIONAL EXPERIENCE:

Confidential,  Mansfield, Texas

Office Manager, Dispatcher

Responsibilities:
  • Oversee internal operations; negotiate rates with freight brokers and major customers. Prepare weekly invoices, dispatch drivers, investigate and resolve all business issues.
  • Develop criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.

Confidential, Textron Hurst, Texas 

Commodity Contract Specialist

Responsibilities:
  • Collaborated with Commodity Manager and Production Engineering. Planned and coordinated purchasing efforts to meet long-term government and commercial contract commitments.
  • Sourced and qualified vendors. Prepared, evaluated, and issued request for proposals (RFPs).
  • Reviewed bids, negotiated contract terms and conditions, established minimum/maximum spend, and awarded contracts.
  • Monitored inventory levels, supervised Procurement Specialists ensuring compliance with contract specifications, and forecasted requirements.
  • Managed over 120 long-term contracts valued in excess of $300M. Increased contract savings by 25% through effective communication, planning, and contract negotiation.
  • Developed and delivered presentations to Review Board (Legal, Production, Quality, Small Business Liaison, and Finance), justifying procurement costs with consideration for Best Value based on delivery dates, quality scores, and complexity of product. Reviewed and modified current contracts as needed.
  • Communicated with Commodity Manager to streamline supply base, significantly improving product cost and availability.
  • Issued RFQ’s evaluated responses, and negotiated agreements ensuring achievement of budgetary requirements and scope of authority for all procurement activities for controlled costs and pricing.
  • Directed the procurement cycle from purchase through requisition and payment processing.
  • Liaison between vendor and Confidential concerning vendor performance and compliance with established schedules and company policy. Began tenure on special assignment to complete vendor rationalizing, working onsite to achieve schedules. Established production focus and moved orders, as needed.
  • Distributed and delivered manufacturing tools.

Confidential,  Dallas, Texas

Buyer Planner

Responsibilities:
  • Planned and executed procurement of metals, fabrics, avionic components, and related raw materials for the manufacture of commercial aircraft.
  • Collaborated with Critical Path Engineering and Production Team to analyze manufacturing specifications and production schedules.
  • Identified, qualified, and built long-term, profitable relationships with domestic and international suppliers.
  • Negotiated, monitored, and tracked pricing and delivery dates to meet production schedules. Prepared RFQ’s. Audited vendor invoices for accuracy, identified errors, and resolved problems. Issued credits and debits.
  • Monitored and tracked inactive parts inventory, coordinated transfers, and negotiated the return of items to vendor resulting in $3 million inventory cost reduction.
  • Began as Associate Buyer working through AIS Tech Services. Selected for direct hire in Jul 2007.

Confidential,  Dallas, Texas

Assistant Manager

Responsibilities:
  • Directed retail operations for various stores throughout Dallas and Fort Worth, ensuring superior customer satisfaction and achievement of targeted profitability and cost control objectives.
  • Hired, trained, and supervised up to five personnel. Evaluated employee performance.
  • Prepared daily, weekly, and monthly sales reports for regional management.
  • Balanced financial operations and managed accounts receivable and payroll.
  • Coordinated repossession of automobiles and collection of delinquent accounts.

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