Information Technology Support Specialist Resume

SUMMARY:

Motivated Information Technology professional with a high aptitude for technical applications and great customer service skills.
Great organizational skills and the ability to multi - task and prioritize work load in a timely manner.
Works well independently and in teams.

SKILLS & EXPERTISE:

PROFESSIONAL EXPERIENCE:

Information Technology Support Specialist

Confidential

Responsibilities:

Provide Technical Support for 150 to 200+ staff and financial advisors
Trouble shoot computer and Microsoft Outlook issues physically and with remote connection
Software installation
Active directory administration along with new employee credential set up
Reimage PC and laptops
Provide technical support for
Directed and managed Wi-Fi certificate installations for advisors
Troubleshoot and create documentation for new software updates or roll outs
Remotely and directly install new software for new workstations and create user profiles
Create and upload files to generate monthly production reports for upper management
Travel for office moves out of state and for server installs

Blown Film Extrusion Operator Level 2

Confidential

Responsibilities:

Gained essential knowledge of blown film extrusion
Worked independently and as part of a team to achieve the correct product weights and measures
Perform quality checks
Process job orders and shipping paperwork