It Support Specialist Resume
5.00/5 (Submit Your Rating)
Northbrook, IL
SUMMARY:
- Continue my career in Information Technology with a progressive organization which will utilize my skills, abilities and knowledge.
PROFESSIONAL EXPERIENCE:
Confidential
IT Support Specialist
Responsibilities:-
Server/PC Administration
- Microsoft Office 2007,2010
- Microsoft RDS
- Microsoft Exchange 2010
- Active Directory
- Microsoft Group Policy
- Manage Anti - Virus (Sophos)
- BitLocker
- Hardware & Software Troubleshooting
- Windows 7, Windows 8, Windows 10 Platforms
- Manage System Images using Microsoft Deployment Toolkit
- Wireless Administration (Cisco)
- Windows Server 2003,2008R2,2012R2
- Asset Inventory
- Mobile Device Management (Sophos)
- Android,IOS
- Etc.
Confidential
Sr. Microcomputer Specialist
Responsibilities:
-
Server/PC Administration
- Server Virtualization VMWare Esxi5.5
- Nimble SAN & Storage Administrator
- Microsoft Office 2007,2010
- Microsoft Exchange 2010
- Active Directory
- Microsoft Group Policy
- Manage Anti-Virus (McAfee EPolicyOrchestrator)
- SecureDoc Laptop Encryption
- Citrix Xen App Publishing and Administration
- Juniper Switches
- Hardware & Software Troubleshooting
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 Platforms
- Manage System Images using Microsoft Deployment Toolkit
- Wireless Administration (Cisco,Xirrus,Ubiquiti)
- Dell Desktop Authority
- Vulnerabilty Remediation (Qualys)
- Windows Server 2003,2008R2,2012R2
- Asset Inventory
- Mobile Device Management (GOOD For Enterprise)
- Android,IOS
- Hardware Field Technician
- Contracted to Alliant Energy, Hardware repair to include HP laptops, desktops, printers / plotters, Workstation analyst.
- Summit Credit Union (Merger) PC moves, installs, XP upgrades, data backups, ip phone installs, new printer installs
- Asset inventory Wheaton Franciscan Hospitals
- Site Support Analyst / Technician @ GE Healthcare
- Diagnose, troubleshoot, repair hardware & software issues on laptop’s and desktop pc’s
- Install/support software applications
- Provide L2 Support (Microsoft Office applications)
- Re-image PC’s
- Wireless
Confidential
Technology Specialist
Responsibilities:
-
Server memory upgrade project / support
- POS cash register upgrade project / support
- Hardware, software support
- New store server setup and configurations
Confidential, Northbrook, IL
Field Technician
Responsibilities:
-
Repair HP Laser jet printers
- Repair Lexmark Laser jet printers
- Repair HP/ Phaser Color LaserJet printers
- Troubleshoot DELL/IBM desktops & laptops (Hardware replacement )
- Re-image US Bank Teller/office PC’s
- Customer Service
