SUMMARY:

• Administrative Assistant with 20+ years of experience.
• Ability to meet deadlines, self - motivated, and confident in making independent decisions, work exceptionally well alone or with a team and also have the ability to work efficiently and effectively under pressure, excellent written and verbal communication skills.
• Also pay close attention to detail.

PROFESSIONAL EXPERIENCE:

Confidential, COLUMBIA, MD

• Confidential, as a Customer Service Representative I was responsible for greeting and escorting guest, reserving and setting up conference rooms for Confidential employees as well as Confidential customers.
• Assist in ordering meals for Confidential client meetings.
• Confidential as an Administrative Assistant. I answered phones, transferred calls, took messages.
• Picked up, sorted and distributed mail to Confidential .
• Signed and paid for patient’s medicines from Confidential pharmacies, and signed out van keys to Confidential .
• I worked for Confidential as a File Clerk I scanned invoices and entered invoice data into computer.
• Confidential assisted with store inventory.
• Quality Associates as a Data Entry Clerk, I entered health care forms information in the data base.
• Howard County libraries front desk information clerk and logged in books.
• Each assignment lasted anywhere from a few days to several months.

Confidential, WASHINGTON, DC

ADMINISTRATIVE ASSISTANT

• From February 2005 until October 2012, I was an Administrative Assistant with Confidential, Office of Intelligence (CG-25).
• I worked for approximately 80 Coast Guard military, civilian and oversees employees.
• Each day I had to independently prioritize my work load and make sound decisions to get my work out in a timely manner.
• One of my main duties were to oversee all travel for the office of CG-25.
• I used the Federal Procurement Desktop system to create and issue temporary duty requests to each traveler.
• I relied heavily on the Federal Travel Regulations system to ensure each travel request had the appropriate per diem rate for lodging and meals and were in compliance with Coast Guard regulations and established procedures.
• Once travel was complete, the employee would forward me their receipts, which included, airline, hotel, rental car, parking etc.
• Before any reimbursements were approved or issued to the traveler, my responsibility was to ensure all receipts coordinated with the travel claim in TPAX system.
• I was also responsible for handling all travel audits for CG-25.
• I had to ensure the traveler’s receipts were accurate and coordinated with the travel claim, before forwarding the audits to Coast Guard Personnel Service Center (PSC).
• Using Confidential word, I was responsible for drafting, editing and proof reading all office memorandums, letters and reports. I hand stamped my supervisor signature on the letters and memos before forwarding or mailing the correspondences to the appropriate personnel.
• I created power point presentations as needed for office meetings and conferences.
• In Confidential outlook I had access to my supervisor and several other staff members’ calendar, in which I was responsible for scheduling meetings and conferences internal and external for my supervisor and for other staff members.
• I also responded to emails on behalf of my supervisor.
• I answered the telephones, transferred calls to appropriate personnel.
• I greeted guest and escorted visitors to the appropriate personnel.
• Sorted incoming Confidential, Confidential and Confidential mail and distributed mail to appropriate personnel.
• Prepared outgoing Confidential and Confidential and transported it to the mailroom.
• I used Coast Guard internal website to reserve conference rooms and reserve cars.
• Fiscal year 2009 to 2012, I assisted CG-25 with over 1 million dollar a year budget. I was responsible for contacting vendors, negotiating prices and fees for supplies and repairs. Because of my witty negotiating skills with various vendors, I was able to save my office up to 30 percent each year for supplies and repairs, while still ensuring continuation and enhancements of services. I used the Federal Procurement Desktop system to create and submit to CG-2 budget personnel procurement request for supplies, conferences and training classes. I tracked obligations and expenditures for purchase orders, supplies and for training classes on Federal Procurement Desktop system. As needed I requested additional funding for travel, invoices and conferences.
• Using Confidential excel I created monthly budget reports for eight CG-25 budget accounts.
• In 2010 I discovered an $8,000.00 shortage from one of CG-25 accounts. Funds had been obligated twice for the same invoice. I immediately brought the error to the attention of the budget execution personnel. The error was immediately rectified. On April 15, 2010, I received a thank you letter from LCDR Culotta for paying special attention to detail and having the error corrected. I was also timekeeper for Coast Guard civilian employees, in which I made sure their timesheets were submitted on time, I reset their passwords when necessary and preformed leave audits as needed. Was responsible for keeping a tidy up to date file cabinet that was filled with civilian timesheets and audits, employees travel claims, hard copies of letters, memos and monthly budget reports.

Confidential, ARLINGTON, VA

SUPPLY TECHNICIAN

• For 13+ years, I oversaw the maintenance program for DEA copiers and other equipment.
• I contacted vendors, I negotiated the most reasonable cost for all copier repairs, office equipment and office supplies.
• I scheduled repairs for all DEA office equipment and saw each repair through completion.
• I was responsible for managing all my accounts and spending activities, while staying within $2,500 a day limit.
• Each month I received and analyzed my government credit card statement.
• I double checked for accuracy and any over charges.
• I confirmed all supply and repair request were complete and ensured all invoices were equal to my credit card statement before any payment to the vendors were approved.
• I ensured each contractor was signed in and escorted to appropriate work site.
• I was timekeeper for 30 DEA employees