OBJECTIVE:

To obtain a stable position where I can utilize my experience and skills as well as receive further opportunity for professional development.

SUMMARY:

• 25 years of combined voice, video and data experience, Central office, outside plant, NOC, wireless switch and broadband video experience which includes Confidential, Nortel and Confidential, Ericsson equipment UNIX based BSC’s, XCDR’s, DAP’s, Nortel DMS 100 / Sonus Soft Switch, Cisco/Juniper routers test and turn - ups, D-Slam equipment. Highly trained on Confidential base-station-satellites, fiber optic test, splicing and turn-ups of circuits from DS0-OC 192 optical circuits and associated test equipment needed, DAC’s transport maintenance) combined with inside/outside operations and field testing circuits and RF system maintenance.
• Experience with digital switching and transmission. Also receiving, scrubbing, and entering orders into various systems, Private Line (PVL) and Dedicate Voice Access (DVA) Products. Nokia, Alcatel-Lucent Base Stations (Model# 9218), Lucent routers (Model# 7705 SAR 8), Ericsson 4G LTE RBS (Model# 6201).

PROFESSIONAL EXPERIENCE:

Confidential, New Berlin, WI

Field Technician

Responsibilities:

• Responsible for preventative and remedial maintenance on Alcatel-Lucent Base Stations (Model# 9218), Lucent routers (Model# 7705 SAR 8), Ericsson 4G LTE RBS (Model# 6201).
• I’m also responsible for installation, optimization, building and ground up-keep, integration of network hardware and interconnect facilities.
• Other responsibilities include maintaining and repairing all base station equipment and transmitters; maintaining site and test equipment inventories; testing and analyzing network coverage to ensure contiguous communication and network integrity and quality; updating daily logs with site-specific information; composing clear and concise reports for system documentation; and performing audits. Installed 4G

Confidential, Peoria, IL

Switch Technician

Responsibilities:

• Installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO).
• Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community; updating daily logs with site-specific information; and composing clear and concise reports for system documentation.

Confidential, Twinsburg, OH

NOC Analyst I

Responsibilities:

• Provide 24/7/365 monitoring of wireless network alarms via Net Expert monitoring platform.
• Resolve Confidential, Nortel and Lucent wireless BTS service impacting outages.
• Create trouble tickets related to wireless network and environmental alarms.
• Dispatch BTS field techs to help resolve outages in a timely fashion.
• Coordinate fault resolution with operating company field personnel, switch and vendor support teams.

Confidential, Chicago, IL

Responsibilities:

• Install Test and Turn-up of Cbeyond and T-Systems telecom circuits such as T1, T3 and optical circuits that provide voice and data communications.
• Experienced in working in CLEC, ILEC, or DLEC environments.
• Experienced in managing both voice and data networks.
• Experienced in testing and performing upgrades on Cbeyond 10k routers.
• Experienced in head-to-head testing and loop testing with Cbeyond NOC or circuit providers. Experienced in using
• Digital Lightwave and TTC 2000 Test Pad and use of an OTDR.

Confidential, Bolingbrook, IL

Responsibilities:

• Install Optical Relay Frames, configure & provisioning of Confidential 5320L/ 7100/7190/7192 Optical Transport Systems and Confidential 5500 NGX-S/MX Transport Switch.
• My duties also included trouble shooting relay frames and modules to the component level for faulty alarms.
• Also familiar with optical wavelengths OC-192 and OC-48 light wave signals.

Confidential, Schaumburg, IL

Software Test Engineer

Responsibilities:

• Responsible for testing Centracom console interfaces with changes to radio system infrastructure Execute integration Unix based test scripts for Smartzone, Smartnet, and conventional system
• Perform combinations of mobile ALARMS/CALLS and console, trunking talkgroup, emergency and private calls Test console applications and GUI Reconfigure communication equipments and dispatch positions

Confidential, Bloomington, IL

SME/Broadband Video Engineer

Responsibilities:

• Insure 99.999% customer satisfaction with FTTP service of Super Head-End providing analog/digital video, voice and data service via Satellite Creat MOP’s / BDP’s for specific Super Head End processes, procedures and solving video, voice and data issues Provision IRD´s, Evertz, MBT, Routers and Switches Engineer hardware in a multi-channel environment Video compression, encryption, MPEG2 Analyzer, NTSC, WPM Operational working knowledge of IP networks, routers and protocols
• Exposure to interactive TV/VOD or media industry
• Familiarity with ingest stations, ad-insertion and editing

Confidential, Chicago, IL

Sr. Route Fiber Optic Technical

Responsibilities:

• Protect fiber route from downtown Chicago to the State Line into WI
• Handle Julie/Chicago dig tickets in a timely fashion
• Perform splicing utilizing a Fujikura FSM-40F Fusion Splicer
• Utilize test and measurement equipment including fiber identifier, light source, microscope, power meter, visual fault locator, OTDR and light wave fiber test sets.
• Experience in handling hybrid adapters, matting sleeves, connectors Train co-workers & new hires on how to run fiber route Maintain pop sites on the route Install and maintain circuits from a DS-0 level to an OC-192 level providing long-distance and DSL service, through a fiber optic sonic ring network, Cisco, Juniper routers and more Install and maintain D-Slams to provide DSL service to various customers Perform daily/weekly/monthly preventative maintenance on power plants, switches, DAC’s, and other various telecom transport equipment Install, terminate, test and label all cross-connects (cat5, coax, and fiber) in the IBX Move and install cabinets and relay racks
• Troubleshoot circuits with use of BERT equipment Perform remote hand services for customers Install hardware including: shelves, power strips, rails, cable management and customer equipment Report current status via the ticketing system, shift reports, and email.
• Maintain accurate records and document all problems, On call via pager during unscheduled days or shift times for emergency scheduling requirements Manage multiple concurrent interdisciplinary projects and work on team projects as assigned Provide training for in-house technical staff and develop standard operating procedures for network operation.

Confidential, Oakbrook, IL

MSO Technician II/Engineering Support

Responsibilities:

• Perform day-to-day preventive and corrective maintenance on various equipment including: DMS 100 Switch (billing, turning up trunks, Image dumps, changing cards, etc.), OC12/48 Maintenance, Confidential 532L and 5500 DACS, DS1/DS3 installation/test/maintenance via T-berd test sets, etc.
• Lead projects and train employees on using telecom equipment supporting Nextel Base Station Satellites Monitor, maintain and repair Confidential iDEN equipment, Nortel Switch, Voicemail, DS-0, T1-circuaits, DS3-circuits, optical, messaging and associated network elements Resolve customer complaints pertaining to technical issues with the MSO Modify existing Datafill for system release upgrades and procedures Assist in Datafill as it applies to new and existing cell site Integrations
• Perform routine preventative maintenance procedures essential to optimal system performance Perform modifications, upgrades and testing on system radio, PSTN translation and software Interface with the network, RF, cell site engineers in the field to ensure delivery of highest quality service to the customer base Working knowledge of:
• Frame Relay, GSMI wireless, RF, Nortel Switch DMS 100, Signaling System 7, DAP, BSC, OMC, MPS and Packet Data operations Handle remote surveillance of Confidential field network/RF elements/cell sites. Perform hands-on field maintenance of cell sites