PROFESSIONAL SUMMARY:

• Offering over 10 years of progressive IT experience. Accomplished and integrity driven professional with strong focus and enormous success in DevOps, Service Engineering, IT - Operations, Technical solutions, Project Migrations & Delivery. Recognized as a savvy team player with strengths in defining continues improvement processes, bringing the following transferable.
• Experience in the Information Technology Industry working on various Confidential Products such as SQL Server 2008/2012/2014, SharePoint, Confidential Azure.
• Strong knowledge in sql server performance analysis based on performance counters, fragmentation, indexes, stats update.
• Implement security for sql logging.
• High availability implementation using SQL always on.
• Analyzing the data on quarterly basis for capacity planning.
• Implement data archival and purging.
• Experienced in migration for windows servers from On-Premises to Confidential IAAS.
• Experienced in Migrate VMs to ARM Based Subscriptions using Azure Technologies.
• Experienced in configuring and setting up high availability solutions like SQL Clusters, SQL Replication and Always On.
• Experienced in RMO build automation using ARM templates.
• Experience in big data HD Insight, Azure Data Lake Store, Analytics, Azure Data Factory and Cosmos
• Experience in C#, ASP.Net and Windows applications.
• Experience implementing using telemetry to understand throughput, limitations and constraints in a service
• Experience on implementing Application Insights and OMS for monitoring applications and servers.
• Experience in VIP configuration.
• Good working experience on SSRS and PowerBI reports.
• Good working knowledge on PowerShell scripting.
• Writing and managing SCOM packages for Windows and azure applications.
• Outstanding team Player working in sprint based working model.
• Working experience in SCRUM and Agile models.

WORK EXPERIENCE:

Confidential

Devops / Service Engineer

Responsibilities:

• Build & Migration of existing servers, applications to Cloud (Windows Azure) as per business need & technology upgradation without interrupting service availability.
• Check for the failed jobs, investigate the route cause and resolve the issue. Configuring alerts based on failed jobs.
• Verify the free space on each drive on all servers. If there is significant variance in free space from the day before, research the cause of the free space fluctuation and resolve if necessary.
• Making sure all maintenance jobs are running to have good sql performance.
• Review status with the Project teams and SMEs in constantly exploring further process improvements, automation and cost optimization for the customer
• Responsible for maintaining the Live Site health of the business with respect to service engineering, delivery metrics and customer satisfaction
• Identifying automation needs and work with the appropriate teams to create and improve the existing tools for automation for self-healing
• Conduct periodic review of live site and collect feedback from Client & Internal Management on operational efficiency and alignment with customer’s strategic roadmap.
• Setting up SQL Always on and managing Azure IAAS servers.
• Implementing monitoring using azure App insights and analyzing the production issues and configuring alerts.
• Creating azure dashboards using analytics queries out of Application insights to show health of application.
• Performing FEMEA and coming up with monitoring requirement for applications.
• Maintaining database security and integrity by configuring audit on the databases. regular DBA tasks like handling user's permissions, space issues, SQL performance issues on Production and Pre-Production databases.
• Install and Configure SSL s to ensure security for the web sites deployed on IIS.

Confidential

Service Engineer

Responsibilities:

• Working on all content related bugs and making sure to content goes to online seamlessly.
• Monitoring the status of Office. Confidential .com live sites across en-us and intl markets.
• Worked on Content Override and Redirect in case of broken pages on live site.
• Created automated reports using SSRS to improve the process to make it seamless.
• Monitoring load on Bulk Operations page and take corrective actions in case of blockages.
• Working closely with ODC and Ops team during patching and Hotfix (QFE) deployments.
• Use of Product Studio, TFS as a bug management system and follow-ups.
• Deployments using Octopus
• Extensive use of website monitoring portal systems to continuously monitor customer facing websites and production servers for tracking performance and availability issues.
• Setting alerts for all the performance counter such as CPU Usage, Disk space, Mission critical event ids, IIS Reset, Recycle application pool and database size.
• Interact with DB Engineers, Network Engineers, Developers and other team members understand the requirements used to develop automation tools thereby enhancing the automations in more effective way.

Confidential

Service Engineer

Responsibilities:

• Working on all content related bugs and making sure to content goes to online seamlessly.
• Monitoring the status of Office. Confidential .com live sites across en-us and intl markets.
• Worked on Content Override and Redirect in case of broken pages on live site.
• Created automated reports using SSRS to improve the process to make it seamless.
• Monitoring load on Bulk Operations page and take corrective actions in case of blockages.
• Working closely with ODC and Ops team during patching and Hotfix (QFE) deployments.
• Use of Product Studio, TFS as a bug management system and follow-ups.
• Deployments using Octopus
• Extensive use of website monitoring portal systems to continuously monitor customer facing websites and production servers for tracking performance and availability issues.
• Setting alerts for all the performance counter such as CPU Usage, Disk space, Mission critical event ids, IIS Reset, Recycle application pool and database size.
• Interact with DB Engineers, Network Engineers, Developers and other team members understand the requirements used to develop automation tools thereby enhancing the automations in more effective way.

Confidential

Service Engineer

Responsibilities:

• Set up load balancer, creating VIPs, configuring NICs, running Server prerequisites, component prerequisites and monitoring.
• Use of Product Studio, TFS as a bug management system and follow-ups.
• Interact with DB Engineers, Network Engineers, Developers and other team members understand the requirements used to develop automation tools thereby enhancing the automations in more effective way.
• Setting alerts for all the performance counter such as CPU Usage, Disk space, Mission critical event ids, IIS Reset, Recycle application pool and database size.
• Extensive use of website monitoring portal systems like Gomez to continuously monitor customer facing websites and production servers for tracking performance and availability issues.

Confidential

Software Engineer

Responsibilities:

• Involved in C# Coding.
• Unit Testing.

Environment: Asp.Net, C#.NET, XML, Ms Visual Studio Net 2005, SQL Server 2005