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It Relationship Manager Resume

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San Diego, CA

SUMMARY:

  • An HR professional with more than 10 years of progressive experience in recruiting, staffing and employee relations.
  • Experience includes human sourcing, screening/interviewing and qualifying candidates, compliance, employee on - boarding, benefits administration, business development, client relations, and working with all levels within an organization confidently.
  • I am passionate about working with people and helping people find the best solutions to employment and staffing.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

IT Relationship Manager

Responsibilities:
  • Business Development- Generate client leads targeting IT related positions, cold call prospective clients, schedule meetings, and perform presentations to the clients, built strong business relationships, earn their business
  • Negotiation- Worked with my clients to understand their needs and align our services to meet their business needs in the most cost effective way

Confidential, San Diego, CA

Sr. Recruiter / Sr. Account Executive

Responsibilities:
  • Recruit - Identify, through various methods, talent that would meet the needs of my clients’ open position. This included interviewing, reference checking, evaluating and matching qualified candidates to specific job order requirements
  • Business Development - Generate client leads, cold call prospective clients, schedule meetings, and perform presentations to the clients, built strong long lasting business relationships
  • Negotiation- Worked with my clients in a consultative approach to understand their needs and align our services to meet their business needs in the most cost effective way
  • Awards & Recognition- Recipient of the rookie of the year award in 2015 and qualified for annual company trip for revenue generation and business development. Received 3 promotions in 1 year from Staffing Associate to Sr. Account Executive

Confidential, San Diego, CA

Employee Relations Rep II

Responsibilities:
  • Trained all of the new Employee Relations Representatives throughout the West Coast. Created training and desktop manuals for the Employee Relations Representative position
  • Created, processed and distributed termination packets for branch closures for all of Southern California. Performed audits of timecards for Wage & Hour audits for the state of California and Washington.
  • Answered employee questions regarding policy and procedures of Confidential including Wage & Hour questions, leave of absence, benefits, or any general questions about company guidelines
  • Supported EVP of Operations at Confidential as well as 5 Employee Relations Consultants; also supported Recruiting team with processing background checks, scheduling interviews, and following up with candidate on additional required information. Processed candidates, new hires and onboarding of new employees
  • Managed multiple projects simultaneously
  • Termination Packet contents/structure
  • Tracked and assisted with employee changes through HRIS systems

Confidential, Washington

Human Resources Generalist

Responsibilities:
  • Corporate Recruiting - Generate candidate pipeline for open positions within all levels of the organization (Legal, Accounting, IT, Marketing, and support roles) utilizing social media and networking events as well as personal network and referals
  • Negotiation- Worked with, negotiated, and managed outside vendor contracts
  • HRIS Implementation- Successfully implemented HRIS called SuccessFactors© for performance reviews and benefit management
  • Training - Developed education and on-boarding program for all levels within the organization, new employee orientation for each new member of the team on day of hire
  • Performance Management - Created new job descriptions for all positions within the organization to remain in compliance with state laws and to used in performance improvement plans
  • Event Management- Coordinated annual company Holiday Party with budget of $150K

Confidential, Seattle, Washington

Human Resources Specialist

Responsibilities:
  • Recruiting- Sourcing, screening and scheduling candidates for interviews with hiring managers at our retail branches
  • Onboarding - Organized all on-boarding of over new recruiters and recruiting coordinators in the Retail Small Business Department in all of Texas, Washington, and California. Highest volume was 58 contract recruiters in three months (March through May of 07)
  • Projects- Lead collateral development for Retail Recruiting campaigns around the United States and tracked ROI on recruiting strategies and reported data to VP level in Human Resources
  • Negotiation- Negotiated, planned and coordinated recruiting events around the nation
  • ShrePoint- Created and maintained SharePoint sites for multiple teams. Also coordinated the creation of a Recruiting Micro Site for WaMu.com

Confidential, Seattle, Washington

Recruiter

Responsibilities:
  • Recruiting- Recruited and processed new employees
  • Training- Participated in training new employees on a weekly basis
  • Scheduling- Managed daily work schedules of employees, and at time would have over 300 employees working at one time
  • Payroll- Entered payroll and assisted Office Manager with other Human Resource issues
  • Tracking- Responsible for maintaining and tracking employee data in the HRIS

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